ibis Wien Mariahilf

Recent Reviews: 1570

• User:esmep195

  Trip type: Couples

  Overall good, great for travel connections

  Invalid Date

  This hotel was fine for a budget one. We stayed for Eurovision, so was charged a bit more than usual. I was a little disappointed there was no kettle in the room but that might be more of an Austrian thing (I am British and used to hotels having kettles). Staff were accommodating and the breakfast buffet was nice. It was close to train and tube station, easy to get around the city. We were opposite the Prater park which was nice to visit. Gerhard Tuschetschläger, Sonstige at Ibis Wien Messe, responded to this review Dear Guest,Thank you very much for your detailed feedback.We are pleased to hear that you enjoyed your stay and appreciated our convenient location, with easy access to public transportation and the nearby Prater. It is also great to know that you found our staff accommodating and enjoyed the breakfast buffet.Regarding the kettle, please note that kettles are not part of our standard room equipment and are not advertised as a room amenity. We understand that this may differ from what guests are accustomed to in other countries.We also appreciate your understanding regarding pricing during periods of exceptionally high demand.Thank you again for your kind feedback. We hope to welcome you back on your next visit to Vienna.Sincerely,Daniel WelserGeneral Manager

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• User:Peter_nady

  Trip type: Couples

  Good for a Short Stay, But Missing Some Basic Amenities

  Invalid Date

  Overall, my stay at Ibis Wien Messe was good. The hotel is simple and works well if you’re just looking for a place to sleep and go. The location is convenient, as it is very close to two metro stations, which makes getting around Vienna very easy.However, the room lacks several basic amenities. There is no minibar, no telephone to contact reception, no safe box, and the bathroom does not have a proper ventilation system. Despite these missing features, the hotel is still a practical option for a short stay if your main priority is location and a clean place to rest. Gerhard Tuschetschläger, Sonstige at Ibis Wien Messe, responded to this review Dear Guest,Thank you for sharing your detailed feedback with us. We are pleased to hear that you had a good overall stay and appreciated our convenient location close to two metro stations, making it easy to get around Vienna.We are also glad that you found the hotel clean and suitable as a practical place to rest, especially for a short stay.At the same time, we appreciate your comments regarding the room amenities. Please note that items such as minibar, safe, and telephone are not part of our standard room equipment, as we focus on offering functional and comfortable accommodation at a good value. Regarding the telephone, we would like to inform you that these have been removed from all rooms as the system was recently updated and the previous devices were no longer functional. However, the reception can easily be reached at any time via the chat function or the telephone handset available in the digital hotel information.We also take note of your comment about the bathroom ventilation and will forward this to our technical team for review.Thank you again for your honest feedback. We hope to welcome you again in the future.Sincerely,Daniel WelserGeneral Manager

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• User:Strathpeffergirl

  Trip type: Friends getaway

  3 nights in Vienna

  Invalid Date

  Check in was not easy, on arrival the receptionist couldn’t find us on the system so sent us next door without even asking for our reservation no, luckily a staff member at the Ibis budget sorted things out.We stayed in a Sherlock Holmes themed room which we found a little odd?! The room was very basic, no kettle or tea and coffee facilities. No bedroom bin.The bed was rock hard and appeared to be a mattress topper on a bed base.Room service didn’t take away dirty cups etc but did replace towels and make up the beds.We did not try the food or bar.Most staff were friendly and helpful.I would not stay here again but the location of the hotel was excellent for us. Easy to take the underground a couple of stops to the city centre for major tourist attractions.We also found a fantastic little bar, Mahrischer Spatz 1925, for food and drink literally across the road and went there two nights in a row as it was so good! Gerhard Tuschetschläger, Sonstige at Ibis Wien Messe, responded to this review Dear Guest,Thank you for taking the time to share your detailed feedback about your stay. We truly appreciate your honest comments.We are very sorry to hear about the inconvenience during your arrival. Being sent to the neighboring hotel without first checking the reservation number should not have happened, and we apologize for the confusion caused at check in.We also regret that certain aspects of the room did not meet your expectations. Facilities such as kettles or tea and coffee making equipment are not part of our standard room amenities. At the same time, we appreciate your comments regarding the friendliness of most of our staff.Thank you again for sharing your experience. Your feedback is valuable and helps us continue improving our service.Sincerely,Daniel WelserGeneral Manager

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• User:nbywg

  Trip type: Couples

  OK Hotel in good location

  Invalid Date

  We stayed in this hotel in August 2025. It was our the very first experience with IBIS chain. Bad surprise that this hotel didn't have neither fridge nor microwave in a room. However, room itself has good size for European hotels. We were able to move around and place our suitcases there. Very close to subway and train stations, which made travel to/from airport super easy. Not many restaurants around, but we found couple grocery stores in 5 minutes walk and it helped. Gerhard Tuschetschläger, Sonstige at Ibis Wien Messe, responded to this review Dear Guest,Thank you for sharing your impressions of your stay with us in August. We’re glad to hear that you appreciated the room size, the convenient location close to the subway and train stations, and the nearby grocery stores. We’re sorry for the disappointment regarding the absence of a fridge or microwave. Please note that these amenities are not part of the standard equipment in the IBIS 3-star category in Austria, and we do not advertise them as being available in our rooms. We truly value your feedback and will share your comments with our head office. We hope to welcome you again and provide you with another comfortable stay.Sincerely,DanielaAssistant to General Mananager

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• User:My G

  Trip type: Family

  Might try to boil you

  Invalid Date

  The water temperature was dangerously unstable, 3-5 seconds of icy water and 3-5 seconds of water hot enough to literally boil your skin off, constantly alternating. I did enjoy the waffles for breakfast though. Gerhard Tuschetschläger, Sonstige at Ibis Wien Messe, responded to this review Dear Guest,Thank you for sharing your experience. We sincerely apologize for the unstable water temperature you encountered—that certainly shouldn’t happen and we understand how uncomfortable and unsafe that must have been. We’re glad you enjoyed the breakfast waffles though! Your feedback about the water will be passed on to the maintenance team to ensure this issue is promptly addressed.Sincerely,DanielaAssistant to General Manager

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