ibis Brugge Centrum

Recent Reviews: 38

• User:PADMAJA_10

  Trip type: Solo travel

  Comfortable stay and central location

  Invalid Date

  What a great bplace to stay when in Bruges. Right in te middle of a bustling market with plenty of food and shopping options and walking distance to the Church Of Our Lady where the beautiful marble statue of the Madonna by Michelangelo sits made famous in the movie Monuments Men starring George Clooney.The room is small and compact but is spotless and has a kettle with tea nad coffee also. In the reception area one can get oneself a cup of coffee whenever one wants it. I spent one night here and found it really comfortable and convenient. Staff are excellent. Special mention of Amber at the reception. Hotel- cmanager, Owner at ibis Styles Brugge Centrum, responded to this review Dear Padmaja,Thank you very much for your feedback.We are delighted that you found our location so convenient, right in the heart of the bustling market with all its dining and shopping options just steps away. It is wonderful that you also appreciated how easy it was to walk to the Church of Our Lady and see Michelangelo's Madonna.Our team takes great pride in keeping every room spotless, so we are glad you noticed the cleanliness. It is good to hear that the tea and coffee facilities in your room added to your comfort, and that you made use of the coffee corner in the lobby too.We are especially pleased that you felt so comfortable during your stay and found everything convenient. Your kind words about our staff mean a great deal to us, and Amber will be thrilled to receive your special mention.It would be a pleasure to welcome you back in the future. Best regards,Petra DE MEYERE, General Manager

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• User:FrankJ123

  Trip type: Couples

  Gone Backwards

  Invalid Date

  I have always considered that when a hotel goes though an “improvement programme, it would improve, well Accor you got this one wrong.The most miserable receptionist ever just pointed across the road to the Novotel to check in.No bar, no restaurant, no reception, this is not progress, it is simply a crap way to run a business. Hotel- cmanager, Owner at ibis Styles Brugge Centrum, responded to this review Dear Frank,It is disheartening to learn that we fell short of your expectations.We are truly sorry to hear that some aspects of your stay did not meet your expectations.Our hotel was recently renovated to bring a fresh, modern design to the historic building, and we regret that the new setup left you feeling disappointed. ibis Styles and Novotel share check-in possibilities with the Novotel being just across the inner courtyard, a short walk of about 30 metres, and we provide umbrellas whenever the weather calls for it. All dining and bar services are also conveniently housed in that same sister hotel, giving our guests access to the full range of four-star facilities alongside our colourful new rooms.We are also sorry that our welcome on arrival felt impersonal. Our team aims to greet every guest warmly and make the transition across the courtyard as smooth as possible.We hope to see you again for a more enjoyable experience.Best wishes,Petra DE MEYERE, General Manager

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• User:Arturas R

  Trip type: Business

  Never

  Invalid Date

  Never use this hotel if you want to have onlone meetings. Hotel- cmanager, Owner at ibis Styles Brugge Centrum, responded to this review Dear Guest,We appreciate your review and the opportunity to address your feedback.We are truly sorry to hear that some aspects of your stay did not meet your expectations.Our hotel does not offer meeting rooms, and we understand this may have been a shortcoming for your professional needs. Our team at the 24-hour reception is always available to assist with any queries, and we would have been glad to help find a suitable alternative nearby.The hotel is designed as a vibrant city-centre base, with newly renovated rooms and a unique design that blends modern touches with the heritage of the original monastery building.We hope to have the opportunity to welcome you back again in the future.Kind regards,Petra DE MEYERE, General Manager

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• User:SarahJ863

  Trip type: Family

  Great location and fine for a short break

  Invalid Date

  5 adults stayed in 3 rooms in our family trip in May 26 for 3 nights. As we had several rooms under one name and a change to the number of people and rooms required we had to pop over to the Novotel to check in. This is also where you go for breakfast. All the staff we encountered were very friendly, efficient and helpful. The rooms were clean and the beds comfortable. They are quite dark with dark painted walls and floors and no real big lights. Tea and coffee is provided as well as the usual tv, phone etc. There is limited furniture ( this is a design choice) but they find and functional for us. Shower is great! And the bathroom generally good except for position if the toilet which is very close to the wall in front of it, so if you are tall or larger it can be tricky. Downstairs there is a coffee machine, snack and drink vending machine , water fountain, rentable umbrellas, couple of tables We didn’t look for any other facilities as we didn’t use them. There’s no parking for the hotel itself but there is an underground multi storey with a pedestrian entrance right next to the ibis and Novotel entrances which was €17 a day . ( vehicle entrance is a slight drive past the ibis and Novotel pedestrian entrance. ) It was in an excellent location for all the sights ( just a short walk away) and has a carrefour and shoes etc next to it nearby. The entrances to both are in a little pedestrian courtyard off of the road. I didn’t hear much in the way of noise at night and slept well. Hotel- cmanager, Owner at ibis Styles Brugge Centrum, responded to this review Dear Sarah,We are grateful for the time you took to review your recent visit to our hotel.We're delighted our central location made exploring Bruges' landmarks so convenient for your family. Our team takes pride in maintaining clean, comfortable rooms, and we're glad you found the beds restful and showers refreshing.However, we regret the room layout and lighting didn't fully meet your needs. While our design prioritizes modern aesthetics, we understand preferences vary and appreciate you sharing this perspective. Regarding check-in, we're reviewing our multi-property procedures to streamline future experiences.It's wonderful our parking solution worked well for your group, and that you discovered nearby shops like Carrefour. We hope the city's charm from our doorstep created lasting memories of your Belgian adventure.The entire team hopes that we will be able to welcome you again. Best regards,Petra DE MEYERE , General Manager

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• User:DealKent456

  Trip type: Couples

  Budget hotel at best

  Invalid Date

  Hotel is in a great location.Staff were all very pleasant and the rooms were clean with comfortable beds and good showers.Breakfast at the Novotel opposite was good but items frequently ran out when it was busy.The rooms however were extremely small and basic, resembling hostel/student accommodation. The decor was very dark which made the room appear smaller. Our air conditioning made a weird clicking noise all night which kept me awake. Hotel- cmanager, Owner at ibis Styles Brugge Centrum, responded to this review Dear Guest,Thank you for taking the time to write this review.We are delighted that you found our location convenient and enjoyed the comfort of our beds and showers. Our team takes pride in maintaining a welcoming atmosphere and clean accommodations to ensure a pleasant stay.We sincerely regret that some elements of your visit did not meet your expectations. Our newly renovated rooms are designed with a distinctive aesthetic to reflect the historical surroundings, while their compact layout allows us to preserve the building's heritage structure. Regarding the air conditioning, we have recently upgraded all units to minimize noise, and we will inspect the system to prevent future disturbances.Nonetheless, we are glad you appreciated the breakfast offerings at our sister hotel. Your feedback helps us enhance our services, and we remain committed to providing a memorable experience in the heart of Bruges.We do hope that we will have the chance to see you again in the future.Best wishes,Petra DE MEYERE , General Manager

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