Bedford Hotel & Congress Centre

Name: Bedford Hotel & Congress Centre
Address: Rue Du Midi 135, Brussels, belgium
Telephone: +44-204-505-9777
Rating: 3.7

Brussels, Belgium

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About Bedford Hotel & Congress Centre

location

This attractive hotel is located in the heart of Brussels, close to Anneessens underground station.

facility

The hotel was built in 1920. The hotel has 309 non-smoking rooms, which are located on 8 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, safe, currency exchange service and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a car hire service, a transfer service, room service (for a fee), an alarm call service, a laundry service and a coin-operated laundry. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A living area, a kitchen and a bathroom also provide plenty of comfort and convenience. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

The hotel provides a number of options for sport and leisure. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, callisthenics and aerobics. Activity coordinators organise an entertainment programme for adults and children.

meals

Dining facilities include a dining room, a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Bed and breakfast can be booked. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options. Alcoholic beverages are available.

Amenities at Bedford Hotel & Congress Centre

Facilities
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  Air conditioning
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  Lobby
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Garage
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Business Center and Conferences
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  Business Center
Common Area
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  Reception
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Fridge
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Gym
Transfers
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  Airport Transfers
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  Shuttle Service

Location

Around this property:

Underground/Over ground Station

50 m

City Centre

500 m

Train Station

700 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1077

Very Good

2051

Average

1033

Poor

343

Terrible

274

Recent Reviews: 4778

User:Farshid A
Trip type: Couples
Disappointing stay and poor response to a bed bug issue
Invalid Date
Unfortunately, our four-night stay at this hotel was quite disappointing.From the beginning, the receptionist was cold and unfriendly. He was difficult to understand in English, and when I asked him to repeat something, his response was, “I already told you.” He was also coughing continuously, which was not a very pleasant first impression due to the risk of infection.The biggest concern was the bed bug issue. Because of my experience working in hotels and property management, I always inspect a room carefully when I arrive. When I checked under the bed, I found signs of bed bugs and eventually a dead bed bug itself. I showed the photos to reception, but their reaction was surprisingly indifferent. There was no visible concern, apology, or even a sense of embarrassment. They simply came to look at it and offered to move us to another room, and he said I can not do anything else.The hotel was also very noisy. Every morning around 7:00 a.m., we were woken up by noise from the kitchen and construction/renovation work. The sound insulation was poor, and we could clearly hear neighbouring room doors opening and closing.The air conditioning was another problem. The temperature could only be adjusted by a very small amount, so the room was either too cold or too warm depending on whether the AC was on or off.The breakfast was very basic, and even simple items such as cheese were not consistently available unless we asked the staff to bring them.I was also uncomfortable with being asked for a credit card as a guarantee in case the fire detector was activated and caused damage.There were also quite a few homeless people around the hotel at night, which made the immediate surroundings feel less comfortable, especially when returning to the hotel late.
User:Erwin V
Trip type: Friends getaway
Pleasant stay
Invalid Date
A very pleasant hotel. The single rooms are rather small with just a single bed but comfortable nontheless. A 3/4 bed would be an improvemenr though. Breakfast was nice and well-organised.
User:carolinewI4324YQ
Trip type: Family
Beautiful stay
Invalid Date
Had an amazing stay, breakfast was amazing and rooms were fab, love that the room had a wooden floor instead of carpet felt more clean fresh and airy , ,air conditioning was superb especially given the heat last weekend, staff very friendly, my only small irk was the cups provided for tea /coffee, tiny paper cups that were very hot to handle when full, ended up picking up mugs in the shop so I could enjoy a cuppa, perhaps proper mugs could be provided going forward, otherwise a fab stay and we would stay again
User:Kim A
Trip type: Couples
Average at best
Invalid Date
Great location and breakfast was OK is about all I can say really. Room clean but bathroom in need of total refurnishment with rust spots under taps on bath, and bath extreamly slippery to get out of as shower screen not holding back water leaving a paddling pool on floor. Had a kettle in room but no tea/coffee/sugar/milk, when asked for at reception they apparently had no access to supplies. Very noisy outside window as back onto a car parking area, window soundproofing could be better. 8th floor resturant/bar is a lovely setting but staff very slow and ignore requests (asked to pay the bill 6 times before someone came over)
User:simonmI2680HN
Trip type: Solo travel
Perfectly placed.
Invalid Date
A three night stay in Brussels. Very easy to find from Eurostar Gare du Midi. Easy walking into and around the city. Close to great places to eat and drink.Very comfortable and clean bedroom with excellent ensuite bathroom. Quiet room overlooking a backstreet. Excellent breakfast buffet. Everything you could want and more.Also "The Eight", a top floor bar with great views up to the city. Didn't eat here but the menu was very tempting. Extensive drinks selection. Excellent value for money. I really enjoyed it and hope to return. Many thanks.