Tivoli Hotel & Congress Center

Name: Tivoli Hotel & Congress Center
Address: Arni Magnussons Gade 2, Copenhagen, denmark
Telephone: +44-204-505-9777
Rating: 3.9

Copenhagen, Denmark

Share this Deal share

About Tivoli Hotel & Congress Center

location

This family-friendly city hotel is uniquely located within walking distance of Tivoli Gardens and the Town Hall Square. Copenhagen harbour, numerous shops and the central train station are also within a 5-minute walk of the design hotel. Kastrup Airport is approximately 9 km away.

facility

Guests have a choice of 396 rooms, including 10 junior suites, 8 suites and 375 double rooms, located in two 12-storey buildings with lifts. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service, a laundry service and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A business centre with fax machine, projector and photocopier is available.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace provides additional space for relaxation. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and a solarium. Additional leisure activities include a kids' club, a dance club and a nightclub.

meals

Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. At breakfast and lunch, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Amenities at Tivoli Hotel & Congress Center

Facilities
- -
  Air conditioning
- -
  Lobby
- -
  Currency Exchange
- -
  Shops
- -
  Conference Room
- -
  Room Service
- -
  Laundry Service
- -
  Bicycle Hire
- -
  Garage
- -
  Kids Club
- -
  Playground
- -
  Elevator/ Lift
- -
  Ironing services
- -
  Laundry
- -
  Newspaper
- -
  Parking
- -
  Smoke detector
- -
  Smoking rooms
- -
  Wifi
- -
  EV Charging Station
Building Information
- -
  Garden (m²)
Business Center and Conferences
- -
  Business Center
Common Area
- -
  Game Room
- -
  Outdoor Furniture
- -
  Reception
- -
  Sun Deck
Distances
- -
  Beach
Family and Kids
- -
  Childcare service
General Services
- -
  Concierge
- -
  Luggage storage
- -
  Multilingual Staff
- -
  Pool/ Beach towels
- -
  Wake-up Call / Service
- -
  Wheelchair
Hotel Type
- -
  Family-friendly Hotel
Hygiene
- -
  Contactless check-in/-out
- -
  Gym/ Fitness centre
- -
  First-aid services
Meals
- -
  Breakfast Buffet
- -
  Breakfast Served
- -
  Continental Breakfast
- -
  Bar
- -
  Restaurant
Object Information
- -
  Fax
Room Facilities
- -
  Shower
- -
  Bathtub
- -
  Hairdryer
- -
  Minibar
- -
  Safe
- -
  TV
- -
  Closet
- -
  Room service
- -
  Toiletries
Security
- -
  Fire extinguishers
- -
  Security Guard
Shopping
- -
  Souvenir shop
Sport/Entertainment
- -
  Indoor Pool
- -
  Swimming Pool
- -
  Sauna
- -
  Table Tennis
- -
  Gym
- -
  Golf
Transfers
- -
  Shuttle Service

Location

Around this property:

Sea

50 m

Shopping opportunities

200 m

Train Station

500 m

Tourist Centre

500 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

2553

Very Good

2376

Average

1112

Poor

541

Terrible

288

Recent Reviews: 6870

User:Steve5891
Trip type: Couples
Large hotel and room, friendly staff with breakfast as a bonus!
Invalid Date
We stayed here for the Copenhagen half marathon. A great location for exploring the city with easy access to all of the public transport. The metro from the airport was only 20 mins and then a 10 minute walk.The staff were very friendly and extremely helpful. Our room was very spacious and clean. The breakfast was fantastic and included in our stay, which was a bonus to us! Would highly recommend the Tivoli hotel to anyone wanting to visit the city.
User:SonnyFamily123
Trip type: Family
Solid Hotel
Invalid Date
The hotel is situated approximately 10-15 minute walk to Tivoli Gardens and a 10 minute walk to the uber trendy meatpacking district... approx 20 mins from the airport... As we were travelling with the kids we upgraded to a superior room in the new tower.. the room was modern and clean with interconnecting doors and the beds were comfortable.. the only negative was that our room faced the railway lines and you could hear the trains from 5am...breakfast was included in our room rate and was a descent spread... the hotel overall was excellent and on par with the Marriott (where we stayed on a previous visit)... all the staff we met were friendly and approachable....
User:rhys m
Trip type: Couples
??????????
Invalid Date
Hotel is well located with close proximity to the train station, handy for the metro. Although walking distance to the city centre regardless. Also very close to a shopping mall and food hall which is nice too. Room was great, cleaned everyday and served us perfectly for our stay. Bed was comfy and the TV is big and has chromecast so perfect in the evening. Nice bar on the roof but should be noted that the hotel bars shut at 23:00 which we found fairly early for a hotel bar. Staff were all lovely and even helped us check in about 4 hours early after we arrived so soon which was a relief on our first day for sure. Also lovely view of the river from our room. Overall a great stay and would certainly recommend.
User:Francesca W
Trip type: Family
Wonderful hotel
Invalid Date
We were greeted by a friendly smile at reception, although we couldn’t check in as we were early, we left our luggage in a secure hold. When we did check in, it was a smooth process and staff were great. Our room was lovely and clean with a huge bed and comfy mattress. I slept really well, the room temperature was perfect. The bathroom was nice with toiletries and a wonderful shower. The see through door, which was viewed from bed, was not for me, but that’s just personal preference.Our daughters had a room two floors above, which was equally good. It had a lovely mezzanine. The only issue was as they were on a separate floor we couldn’t get to them as you needed a floor keycard. As we booked as a family I would have preferred rooms on same floor.Breakfast was wonderful, with a fantastic selection and a good price. The food was good, the drinks were great and the staff fabulous.My only downside to this hotel was the pool. We waited for the adults only hour and when we went the pool was over run by children, jumping in, splashing and dive bombing. There was even a child in a nappy! There were signs everywhere saying this was prohibited. There was one very young girl trying her best to control the situation, but parents were ignoring her. I would recommend more staff for better control. This was a very disappointing experience as pool and sauna were gorgeous. Parents please be less selfish and follow the rules. Hotel staff implement better control.Overall I would recommend this hotel, the staff are certainly exceptional and some of the best I have ever come across.
User:BogdanTeodoriu
Trip type: Couples
Disappointing 4-star experience – Poor sleep quality and service, though breakfast was exceptional ?
Invalid Date
Disappointing 4-star experience – Poor sleep quality and service, though breakfast was exceptional. I stayed at the Tivoli Hotel for 5 nights (September 5–10), and unfortunately, it fell far short of 4-star standards. The biggest issue was the bed. The mattress quality was extremely poor, I have honestly never slept worse at any hotel, and I woke up with severe back pain every single morning. Housekeeping was equally disappointing. During our entire 5-night stay, our room was only cleaned once, on the pen-ultimate day (September 9). On September 7, we had to personally ask a housekeeper for fresh towels. We even requested room cleaning through their website for September 8, but no one ever showed up. To be fair, there was an issue with the pool during our stay, it was closed for emergency cleaning, likely due to an accidental spill by a child, but management handled that part responsibly, so I do not hold that against them. The single highlight of our stay was the breakfast. It easily deserves a 10/10, especially for the extraordinarily crispy bacon. Overall, while the breakfast is fantastic, the lack of basic comfort and reliable housekeeping means this hotel does not deliver a true 4-star experience. I would not return unless they upgrade their mattresses and service standard.