tod blue logo

    flagCA

    call icon1844 592 1515

    Homegreece

    Castello City Hotel

    images

    View Gallery

    image url
    image url

    Castello City Hotel

    locationHeraklion City, Crete

    Share this Dealshare

    About Castello City HotelAbout Castello City Hotel

    Location

    This hotel is located directly beside the beach in the seaside village of Sissi and is ideally situated inside the old Venetian walls which surround Heraklion and its numerous sights. Guests will reach the centre of Heraklion in approximately 500 m.

    Facility

    The hotel has a lift and features 68 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

    Rooms

    Rooms are equipped with air conditioning, central heating and a fan. In most units, guests can enjoy a view of the sea from a balcony or terrace. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

    Sport

    Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a steam bath and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

    Meals

    Various dining options are available, including a restaurant, a café and a bar. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available.

    Payment

    The hotel accepts the following credit cards: VISA and MasterCard.

    Amenities at Castello City Hotel Amenities at Castello City Hotel

    • Facilities

      • -

        Air conditioning

      • -

        Bar(s)

      • -

        Café

      • -

        Car Park

      • -

        Cloakroom

      • -

        Conference Room

      • -

        Currency Exchange

      • -

        Foyer

      • -

        Garage

      • -

        Hotel Safe

      • -

        Laundry Facilities

      • -

        Laundry Service

      • -

        Lifts

      • -

        Medical Assistance

      • -

        Pets

      • -

        Restaurant(s)

      • -

        Room Service

      • -

        TV Room

      • -

        Wifi

    • Hygiene

      • -

        Contactless check-in/-out

      • -

        Contactless payment

      • -

        Contactless room service

      • -

        Enhanced cleaning programme

      • -

        Hand sanitiser

      • -

        Health checks on staff

      • -

        Housekeeping only upon request

      • -

        Hygiene training for staff

      • -

        Mandatory mask-wearing

      • -

        Medical teleconsultation

      • -

        No high-touch furnishings

      • -

        No high-touch furnishings in public areas

      • -

        Packaged meals

      • -

        Protective equipment for employees

      • -

        Protective equipment for guests

      • -

        Protective masks for guests

      • -

        Sanitiser dispenser

      • -

        Social distancing regulations

      • -

        Use of commercially available disinfectants

    • Meals

      • -

        Breakfast Buffet

      • -

        Evening Buffet

      • -

        Full Board

      • -

        Half Board

      • -

        Special Diet

      • -

        Special Offers

    • Sport/Entertainment

      • -

        Golf

      • -

        Gym

      • -

        Indoor Pool

      • -

        Massage

      • -

        Number of Pools

      • -

        Steam bath

      • -

        Sun terrace

    LocationLocation

    Map preview

    Around this property:

    City Centre

    500 m

    User Rating & ReviewsUser Rating & Reviews

    • Locationrating
    • Sleep Qualityrating
    • Roomsrating
    • Servicerating
    • Valuerating
    • Cleanlinessrating

    Excellent

    224

    Very Good

    304

    Average

    138

    Poor

    56

    Terrible

    52

    Recent Reviews: 774

    • User:not p

      Trip type:

      Nightmare

      rating12 Nov 2024

      Absolute Filth, Theft, and Utter Neglect – Stay Far Away from This Hotel! If I could give a negative rating, I would do it without hesitation. From the moment we entered, we were hit by a horrible...

    • User:ryhermit

      Trip type:

      A perfect stay.

      rating25 Oct 2024

      Hotel Castello City Hotel When I read the negative reviews, I asked myself “did I stay in this hotel?” My experience was the complete opposite to the negative reports I read. 1/ excellent quality...

    • User:Mobile56573704390

      Trip type: Family

      Great hotel in Iraklio , Crete.

      rating10 Sept 2024

      The hotel is centrally located. Multiple restaurants within walking distance. We got a triple room as our son was with us. Hotel was clean , staff very friendly. Breakfast was sumptuous. We also ate...

    • User:Jackie F

      Trip type:

      Avoid the Castello City Hotel :-(

      rating19 Aug 2024

      I cannot believe this Hotel is 4 stars because it is rubbish. The room was basic and in need of renovations … very poor condition and run down. The furnishings were old and tatty, electric cables...

    Get the Best Deals and Travel Ideas

    Straight to Your Inbox

    Our Privacy Policy

    facebookinstagram

    Travelodeal Reviews

    Trustpilot