Domus Florentiae

Name: Domus Florentiae
Address: Via degli Avelli, 2, Florence, italy
Telephone: +44-204-505-9777
Rating: 3.9

Firenze, Florence, Italy

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About Domus Florentiae

location

This hotel is located in the heart of Florence.

facility

The hotel has a lift and features 2 single rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. There is a telephone, a TV and WiFi (no extra charge) in the rooms. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, canoeing, kayaking, a gym, aerobics and a spa.

meals

Dining facilities include a café and a bar. A continental breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. In addition, special catering options and snacks are available.

Amenities at Domus Florentiae

Facilities
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  Air conditioning
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  Lobby
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  Currency Exchange
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Common Area
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  Outdoor Furniture
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  Reception
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Special Diet
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Security Guard
Sport/Entertainment
- -
  Gym

Location

Around this property:

Centre

1000 m

Airport

6000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

201

Very Good

176

Average

Poor

Terrible

Recent Reviews: 511

User:joeroro0619
Trip type: Solo travel
Be careful greedy
Invalid Date
I had an incident that the owner Enzo and his daughter did not care much about my accident and well being. I slipped in the shower a very slippery shower base nothing to grab or hold on to prevent my fall my head hit the glass shower door and door shattered. I was ok at the time just shaken up .The female manger at the time the incident asked me if i was ok and I responded yes at this time I am ok . Seconds after I responded to being OK she told me that I will responsible to pay for the shower glass door its too expensive for the hotel to pay for my negligence. The staff was very courteous and polite as well the owner I must say that was when I first arrived I must say. Also the owner Enzo mentioned to me that I was a vary nice person from the first time we meet. But after the accident we spoke how to resolve the issue he got loud, nasty and demanding.
User:stefa77487
Trip type: Business
A little Gem
Invalid Date
A wonderful place where you can sleep.Situated in a great palace in Santa Maria Novella.Inside you find a little gem including a little gym.Our room was very clean with view on the square.Very nice breakfast and staff very kind and polite.Cannot wait to come back.
User:Tom B
Trip type: Family
Excellent for Families!
Invalid Date
Traveling as a family with two young children was quite intimidating initially. The hotel helped wipe away those fears. The staff were exceedingly friendly, very accommodating, and honestly proactively helpful. They accepted my terrible Italian, were sweet to my children, and gave great recommendations for restaurants. I will exclusively return here any time I am in Florence.
User:Mary G
Trip type: Friends getaway
DO NOT STAY HERE
Invalid Date
DO NOT STAY HERE! They are swindlers. They charged me through booking.com, canceled my reservation and charged me again at check out. When booking.com investigated, they said I was never there.I booked a room in my name at Domus Florentiae many weeks in advance on booking.com. On the day of our reservation, trains were on strike so I was not sure we would be able to travel from Rome to Florence. I called and spoke to the manager, Enzo, gave him my name and confirmation #, and asked if cancelation was a possibility. He said no, it was too late. I said okay, we would try. We made it to Florence late evening. As I approached the desk Enzo greeted me by name, confirmed it was me, and said "you made it." He was curt and grumpy. He showed us our room. We settled in and, as it was early, I went to sit in the lobby to comfortably relax before going to bed. Enzo was stretched out on the sofa, watching TV. I went back to my room. A little later, I had a question and request; Enzo grudgingly accommodated.We checked out the next day and paid in full for the night not realizing booking.com had already charged my credit card for the room. The next day I realized I was double charged. I communicated with booking.com. They investigated, and were told by the hotel that I was never there. After emailing me and rechecking with the hotel, booking.com was told I had canceled and rebooked on their web site. I DID NOT! I believe Enzo canceled me and rebooked me himself. I called the hotel to speak to the manager. It was Enzo. I started to ask about the situation so that I could get a refund for one of the payments. He raised his voice; he talked over me and when he finally paused, I asked if I could talk. He hung up on me. I called back 4 times. He hung up on me every time. Do Not Stay Here!
User:HPVolden
Trip type: Family
Palace of the secret ceiling...
Invalid Date
Hotel Domus Florentine is a 16th-century palace across the street from Piazza Santa Maria Novella It’s about a block from the train station. Its on the way to the plaza and easy to walk past if you aren't paying attention. We stayed here for over a week in October. .The hotel is right in the hustle and bustle of the Plaza. It’s a short walk to the major attractions of Florence. Pro Tip: The rooms were probably remodeled, more than once over the centuries. However, if you find the right spot to look, you will discover a magnificent 16th-century ceiling hiding under the façade. Breakfast can be found near the terrace. You can get a view overlooking the street to the plaza and into the courtyard of the church as well. The staff is nice