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Hilton Garden Inn Florence Novoli

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Hilton Garden Inn Florence Novoli

locationFirenze, Florence, Italy

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About Hilton Garden Inn Florence NovoliAbout Hilton Garden Inn Florence Novoli

location

The hotel is strategically located in the middle of a park in the northern part of Florence, in the province of Tuscany. This area is known as the 'New City' of Florence. The Duomo cathedral, the airport and main motorway exits are only 3 km from the hotel.

facility

The hotel has 4 lifts and features 121 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Guests of the hotel are welcome to relax in the garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

Fine weather can be enjoyed on the terrace. For guests who wish to keep active, tennis and horse riding are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, bowling, squash, callisthenics and aerobics. A wellness area with a spa is available at the hotel. Activity coordinators organise an entertainment programme for adults and children.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals.

Amenities at Hilton Garden Inn Florence Novoli Amenities at Hilton Garden Inn Florence Novoli

  • Facilities

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      Air conditioning

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      Lobby

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      24-hour reception

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      Shops

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      Conference Room

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      Internet access

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      Room Service

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      Laundry Service

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      Garage

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      Pets

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      Elevator/ Lift

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      Ironing services

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      Laundry

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      Newspaper

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      Parking

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      Smoke detector

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      Smoking rooms

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      Wifi

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      EV Charging Station

  • Building Information

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      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Library

  • Family and Kids

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      Childcare service

  • General Services

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      Concierge

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      Doctor on call

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      Luggage storage

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      Multilingual Staff

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      Wake-up Call / Service

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      Wheelchair

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      Protective equipment for guests

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Continental Breakfast

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      Bar

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      Cafe

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      Restaurant

  • Object Information

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      Fax

  • Room Facilities

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      Shower

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      Bathtub

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      Hairdryer

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      Fridge

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      TV

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      Fireplace

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      Room service

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      Toiletries

  • Security

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      Fire extinguishers

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      Security Guard

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

823

Very Good

705

Average

248

Poor

69

Terrible

43

Recent Reviews: 1888

  • User:Gina T

    Trip type: Family

    Lovely staff

    ratingInvalid Date

    It’s a lovely clean and calm hotel. The staff were brilliant and seemed to gently care about guests, in particular Angleica on reception, the barman and restaurant staff. We left at 4am and the security guard stayed close by us until our taxi arrived which made us feel extra safe and was a really kind touch . There were also good gluten free choices and prepackaged breakfast and dinner gluten free snacks. I’d happily stay here again as it’s a lovely calm and airy space away from the hustle and bustle of the centre. HGI Florence Novoli Hotel, Servizi per gli ospiti/front office at Hilton Garden Inn Florence Novoli, responded to this review Dear ginatP1437LP,Thank you so much for your wonderful review! We’re delighted you enjoyed the calm atmosphere of our Hotel and felt so well cared for by our Team. We’re especially pleased that the Hotel staff made your stay feel extra special and safe.It’s also great to hear that you appreciated our gluten-free options.We do really hope to have the opportunity to welcome you back again soon!Warm regards,Luca Di TommasoFront Office ManagerHilton Garden Inn Florence Novoli

  • User:Francis1110

    Trip type: Family

    Group Tuscany Trip !!

    ratingInvalid Date

    Stayed for two nights at the hotel. We had checked in late in the evening, and the receptionist was really helpful and quick. Breakfast was good and filling, something we have come to expect from a hilton. We did dinner at the hotel, and the options for dinner service were good. The rooms are spacious and well played out. Check out was quick as we had cleared the bill the previous night. We really had a good time at this hotel and will surely recommend it !! We did hire a car from the train station, which is a tram ride from the hotel, roughly about 15 minutes.Thank you for your hospitality!! HGI Florence Novoli Hotel, Servizi per gli ospiti/front office at Hilton Garden Inn Florence Novoli, responded to this review Dear Francis1110,Thank you for choosing Hilton Garden Inn for your recent visit to Florence and for taking the time to share your feedback here on TripAdvisor.We are more than happy to know that you enjoyed your stay and appreciated our Restaurant and the service delivered by the Hotel staff. Your nice words are shared by the Upper Management.We do really hope to welcome you back to Florence soon,Kind regardsLuca Di TommasoFront Office ManagerHilton Garden Inn Florence Novoli

  • User:olsonlaura50

    Trip type: Couples

    Modern with great access to trains, planes and trams.

    ratingInvalid Date

    Excellent location from airport to take tram in to city center and then close to train. We only stayed a night before taking family to the airport and then catching the train to our next location but I could see this hotel being a good option for those not wanting to stay in city center but easy access to it or preferring a more modern accomodations. Tram was very easy to navigate. Hotel staff was very helpful. Shampoo, conditioner, hair dryer, coffee machine, mini fridge and restaurant available. Nice outdoor patio for drinks. Hotel will hold luggage, call taxi and has parking (with fee) available. HGI Florence Novoli Hotel, Servizi per gli ospiti/front office at Hilton Garden Inn Florence Novoli, responded to this review Dear olsonlaura50,Thank you for choosing Hilton Garden Inn for your recent visit to Florence and for taking the time to share your experience on Tripadvisor.We are more than happy to know that you enjoyed the stay, the Hotel location and its facilities!Hoping to welcome you back to Florence in the near future,Kindest regardsLuca Di TommasoFront Office ManagerHilton Garden Inn Florence Novoli

  • User:Gabby G

    Trip type: Couples

    Great stay! (if you don’t plan on doing your own laundry)

    ratingInvalid Date

    We had a nice stay at this hotel! We decided to stay a bit out of the center, as it was more affordable, and the tram was easy to get to and from Santa Maria Novella station in about 20 minutes and you can buy those tickets with the front desk. The hotel staff were lovely and the room was great. One issue we ran into was laundry. We had been traveling for a while and were informed that the laundry service provided by the hotel doesn’t operate on the weekends, but we could do our own laundry in the basement. What they didn’t tell us is that there is just one washing machine and two dryers, each which takes at least 1 hour per cycle and it’s very hot down there. Unfortunately, one of the dryers was broken and we ended up spending over 3 hours trying to do laundry before leaving the next day. Despite these issues, the staff did their best to help us! Also we had dinner in the hotel on our last night and it was great! HGI Florence Novoli Hotel, Servizi per gli ospiti/front office at Hilton Garden Inn Florence Novoli, responded to this review Dear Gabby G,Thank you for choosing Hilton Garden Inn for your recent stay in Florence and for taking the time to share your experience on Tripadvisor.Your nice comments regarding the service delivered by the Hotel staff are shared by the Management. I'm sorry to hear that you experienced issues with our in house laundry facilities, we will do our best to avoid this kind of misunderstandings in the future.I do really hope to welcome you again in a near future,Kindest regards,Luca Di TommasoAssistant Front Office ManagerHilton Garden Inn Florence Novoli

  • User:manuelcW2378HR

    Trip type: Couples

    Great neighborhood and safe to walk to nice restaurants

    ratingInvalid Date

    Great safe location near T2 tram easy transportation to the city center, airport and Novella train station. No need to use a taxi. $1.70 you can move around by bus or train. Thanks to Silvia for the suggestions on transportation and restaurants. HGI Florence Novoli Hotel, Servizi per gli ospiti/front office at Hilton Garden Inn Florence Novoli, responded to this review Dear manuelcW2378HR,Thank you for your recent stay with us and for the time you spent on sharing your experience on Tripadvisor.We are more than glad you mentioned that a member of our staff delivered good service and prompt assistance to our Guests. Thank you for the nice words, those are shared by our Management.Waiting to welcome you back to Florence,Kind regardsLuca Di TommasoAssistant Front Office ManagerHilton Garden Inn Florence Novoli

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