Hotel Cosimo de'Medici

Recent Reviews: 1641

• User:dawn G

  Trip type: Couples

  Great hotel and location.

  Invalid Date

  Excellent hotel and location. Across the road from the train station, 5 minutes from the coach station and 5 minutes from The Duomo. The room was clean with a nice bathroom..no shower gel only small bars of soap. Our room was facing the Main Street but that didn’t cause any noise problems. Breakfast was great with a pleasant lady who replenished the food and drinks and did an excellent job. Reception staff very helpful and friendly. We couldn’t fault this hotel and we would return if we are ever back in Florence.

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• User:S997RHsharond

  Trip type: Couples

  DO NOT BOOK THIS HOTEL

  Invalid Date

• User:Andrea M

  Trip type: Family

  Pleasant trip to Florence

  Invalid Date

  This hotel is a 3 star not 4 as rated by Jet 2.Great locationClean roomFriendly staffBreakfast okay. Unfortunately it did not start until 7:30 so we missed two breakfasts due to early excursion one day and early flight home on the last morning.No coffee/tea facilities in roomNo English channels on TvRoom was really small and we struggled to open window in room.Very glad u took ear buds as it was also very noisyThanks , Altro at Hotel Cosimo de' Medici, responded to this review Thank you for taking the time to share your comments. We are pleased to hear that you appreciated our central location, clean rooms, and the friendliness of our staff.Regarding the tea and coffee facilities, we would like to clarify that hot water and tea are available 24 hours a day in a dedicated area for guests’ use. We understand that having these items directly in the room might be more convenient, but this arrangement is part of our standard service.Concerning breakfast, we regret that the start time of 7:30 did not align with your early excursions and departure. Please note that we offer breakfast boxes to take away on request when plans do not match our breakfast hours, and we would have been happy to arrange this for you had we been informed in advance.For any other issues, such as the window or the TV channels, our staff is always available and eager to help; unfortunately, we did not receive any notification during your stay and therefore were unable to assist you accordingly.We hope to have the opportunity to welcome you back and provide an even more comfortable experience.

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• User:Heather L

  Trip type: Couples

  Noisy and basic

  Invalid Date

  Very central and as a consequence could have been noisy from the street but effective double glazing sorted that out. However there are 4 hotels using the same entrance one on top of another and the actual building itself is noisy. No tea tray in the room and no mirror in the bedroom area. There is one in the bathroom but not full length! Breakfast as basic with no fruit. There is a lovely garden area near the breakfast room which would make a lovely area to sit in but it is not available to guests. , Altro at Hotel Cosimo de' Medici, responded to this review Dear Guest,Thank you for sharing your feedback regarding your recent stay with us. We are pleased that you appreciated our central location and the effectiveness of the double glazing in reducing street noise.We would like to clarify that the main entrance of the building is shared among multiple accommodations, as it is a condominium; however, each hotel has its own dedicated reception and services to ensure a distinct guest experience.Regarding the tea tray in the room, we instead provide hot water and tea available 24 hours a day in a dedicated area for our guests' comfort. We understand that preferences may vary, and we regret that the in-room setup did not meet your expectations.Concerning breakfast, we aim to offer a selection that caters to various tastes, including different sweet and savory items. However, we recognize that breakfast offerings are subjective, and we take your feedback into consideration as we continuously strive to improve our service.We appreciate your mention of the lovely garden area. Unfortunately, for operational reasons, it is not currently accessible to guests, but we will certainly evaluate this aspect for the future.Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back and offer you an even better experience.

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• User:bev1joy

  Trip type: Couples

  Little gem of a hotel

  Invalid Date

  A little gem of a hotel tucked away in a courtyard 3 minutes walk from the main train station. Spotlessly clean room , comfortable bed with spare bedding & pillows provided in the bedroom cupboard. The bathroom as mentioned in previous reviews is small, but serviceable & very clean Breakfast buffet was simple but plentiful before setting off for a days sight seeing - all within very easy walking distance. Plenty of bars and restaurants in the side streets nearby. An oasis in a very beautiful but hugely busy city , Altro at Hotel Cosimo de' Medici, responded to this review Dear Guest,Thank you for your thoughtful and detailed review. We’re delighted to be described as a “little gem” and are glad you appreciated our central yet peaceful location just steps from the train station.Cleanliness, comfort, and thoughtful details like extra bedding are all part of our effort to ensure every guest feels well looked after. While the bathroom is compact, we’re pleased it met your needs and maintained our usual standards of cleanliness.It’s rewarding to know that our breakfast, location, and the nearby dining options all contributed to a memorable stay. We hope to be your oasis in Florence again soon!

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