Hotel Nasco

Recent Reviews: 985

• User:wendyhL4037KK

  Trip type: Friends getaway

  Lovely hotel

  Invalid Date

  Absolutely beautiful hotel, lovely rooms, spotless in all areas, staff are really friendly and helpful, especially emmanuel on reception, hes an absolute sweetie, so friendly and helpful,breakfast is superb we cant fault this hotel at all Hotel Nasco, Altro at Hotel Nasco, responded to this review Thank You very much indeed Wendy!Franca ViolaManagerHotel Nasco

• User:raj j

  Trip type: Family

  Ok experience but breakfast very mixed

  Invalid Date

  Mixed review, the hotel itself is ok, rooms ok size, negatives where the shutters on balcony were always stuck, the shower gel and soap dispensers were never full, location so so but biggest gripe was whilst breakfast was included for fresh juice, omelette and cooked to order eggs there was a charge of at least 4-5 euros, twin room bigger than double room, staff are friendly though, getting around is really good with tram stop opposite and metro 5 min walk Hotel Nasco, Altro at Hotel Nasco, responded to this review Dear GuestThank you for your review. We'd like to know which room you stayed in to better understand the shutter issue.For sustainability and environmental reasons, the dispensers are replaced when they run out, but for hygiene reasons, they aren't refilled. Breakfast supplements only apply to some freshly prepared, non-buffet items.We hope you'll visit us again and choose your preferred room type on our website.Sincerely,Franca ViolaManagerHotel Nasco

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• User:natasha t

  Trip type: Solo travel

  Noisy room and poor communication

  Invalid Date

  I stayed at this hotel from the 13-16th July 2026. I booked as a solo traveller. The hotel is located close to transport. Very clean environment and a decent breakfast. The issue I had with the hotel was the noise coming from the air conditioning unit or bathroom suction system, I can’t be clear where the noise was coming from as no one appeared to know. There is a roaring sound that last for about 20 seconds and it happens every 20/30 minutes even during the night which woke me up. I turned the air con off during a heatwave and the noise was still present. I raised my concerns after the first night of poor sleep. On my return from an excursion the issue was not rectified and I was helpful transferred to a neighbouring hotel called Enterprise Hotel which was very nice. I was advised that the issue would be rectified on my return from another trip I had booked. I return to the hotel and the issue was not resolved and I was told I would have to pay if I wanted to return to the Enterprise Hotel. I was told an email was sent to me asking consent to change my room, despite me advising I would be on a trip. The email was not seen till I returned from the trip, by this time the hotel was full. I questioned why I was not contacted by telephone, to which I received no response. If you do stay at this hotel be warned about the rooms on the 9th floor I stayed in room 904 and had awful sleep. Hotel Nasco, Altro at Hotel Nasco, responded to this review Dear NatashaWe're very sorry about the air conditioning issue, which required a longer-than-expected repair. Unfortunately, the night of the problem, we were fully booked, and we booked and paid for the nearby 4-star superior hotel. We wanted to change rooms, but you left all your belongings scattered in the previous room and didn't answer your phone or emails. However, we're truly sorry; problems can happen, but we always find a solution.Sincerely,Franca ViolaManagerHotel Nasco

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• User:roaming-renegades

  Trip type: Couples

  Nice place to stay with a good breakfast

  Invalid Date

  It's a comfortable hotel with professional and helpful staff and a good breakfast that has lots of options and is open for a good amount of time. The rooms are comfortable, but the pillows could be slightly better. The AC is good, and overall we were very pleased with the place. The location is good for walking to the park and the metro. Hotel Nasco, Other at Hotel Nasco, responded to this review Thank you very much Nicwe hope to see you soon!Franca ViolaManagerHotel Nasco

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• User:495cassandram

  Trip type: Family

  Thank you Penny

  Invalid Date

  The hotel was immaculate throughout, and our studio was ideal; spacious, comfortable, and perfect for our stay. This trip was very last minute, so I arrived feeling quite unprepared and slightly embarrassed that I only knew a few random Italian words, but the staff were so approachable, patient, and happy to explain everything to me.What stood out most was how attentive and understanding the staff were towards my son, who has disabilities that are not immediately obvious. It meant so much to feel genuinely supported and welcomed during our stay.The location was perfect for what we came for, and we found the local people to be warm and welcoming too.I especially want to thank Penny at reception. On our final taxi journey to the airport, we accidentally left a small bag behind in the taxi. I immediately called the hotel, and Penny went above and beyond to help us work out which taxi company it was. After several calls between us and the company, she managed to arrange for the bag to be returned. I honestly could not believe how much she did for my son and me, especially considering we had already checked out. Her kindness and selflessness made a very stressful situation so much easier.Thank you again to everyone for such a memorable stay. I would not hesitate to recommend this hotel and would happily stay again. Hotel Nasco, Altro at Hotel Nasco, responded to this review Dear Ms CassandraYour words are really the aim of our job! Reading your review is really a pleasure for us and it is what we work for, in a word: Hospitality!So we thank you very much and we hope to see you soon!A special thank's from Penny our irreplaceable Room Division Manager!Franca ViolaManagerHotel Nasco

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