Hotel Maria Rosaria

Recent Reviews: 412

• User:JenniferScotland

  Trip type: Family

  Handy location and pool

  Invalid Date

  A great hotel in heart of Orosei. Very good price, walking distance to restaurants/ shops etc and a swimming pool. 5 of us could sleep in 1 room which was hard to find in Sardinia. Would recommend ITI MARINA, Proprietario at Hotel Maria Rosaria, responded to this review Dear Guest,Thank you very much for taking the time to share your positive experience with us.We are delighted that you appreciated our convenient location in the heart of Orosei, the swimming pool and the possibility of accommodating your whole family comfortably in one room. It is also wonderful to hear that you enjoyed the convenience of having restaurants and shops within walking distance.Thank you for recommending us. We hope to have the pleasure of welcoming you and your family back to Orosei in the future!Kind regards,Laura Loi - Hotel Manager | ITI MARINA Hotels & Resorts

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• User:Faylouise80

  Trip type: Couples

  Poor restaurant

  Invalid Date

  So to start this hotel is in a lovely location, within walking distance distance to restaurants and bars. On-site parkingThe reception staff were very welcoming and helpful. The hotel is very clean throughout, the cleaners do a wonderful job here!The room itself is perfectly adequate. A decent size bed though the mattress quality isn’t great , but it was okay. There is a TV but it is not a smart TV. There is really good pressure in the shower and the bathroom itself is a fair size. No USB charging sockets just traditional sockets. A fair amount of wardrobe space and a clean balcony with table chairs and drying rack was nice. The walls are very thin, so this is not a quiet hotel if you are a light sleeper.The pool area is lovely, plenty of sun loungers and umbrellas and a decent size pool. It’s all kept very clean.What lets this hotel down is its restaurant. The staff in the restaurant are not very good. They do not greet you, they do not tell you where to go or what todo. The first night we did not realise that wine and water is included with half board. The reception staff explained this to us the following day when we asked. Breakfast was ok, they offered what would be expected with a fair selection. However, when things run out staff were not filling them up, no tables were laid, noo one came to ask what drink you would like. Dinner was pretty poor, not much selection and desert was one small piece of cheap opera cake. I would not waste money on half board again here, I would go into the local town and have something from one of the restaurants there.Overall, not a bad hotel, lovely pool, but definitely needs work in the restaurant area. ITI MARINA, Proprietario at Hotel Maria Rosaria, responded to this review Dear Faylouise88,Thank you very much for taking the time to share such a detailed review of your stay with us.We are delighted to learn that you appreciated our hotel's location, the cleanliness of our facilities, the comfort of our pool area, and the professionalism of our Reception and Housekeeping teams.We also appreciate your comments regarding your room. Every guest's feedback is invaluable to us, as it helps us identify opportunities for improvement and continuously enhance the experience we provide.We are, however, genuinely sorry to learn that your experience in our restaurant didn’t reflect the high standards of hospitality and service that we strive to deliver every day.We also regret that the details regarding your half-board package weren’t communicated clearly upon your arrival.We sincerely hope to have the pleasure of welcoming you back in the future.Kind regards,Laura Loi - Hotel Manager | ITI MARINA Hotels & Resorts

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• User:888family

  Trip type: Couples

  Beautiful hotel

  Invalid Date

  Beautiful hotel with amazing pool.This hotel was spotlessly clean! Plenty of sun beds around the pool.Room had everything we needed, cleaners did an excellent job.Restaurant joined to hotel.Delicious pizzas, breakfast offered was the same each day. A wide selection from cereal, scrambled eggs, sausages and bacon, fruit, cakes and yoghurt. Ingredients stated next to sweet treats which was good for me as I have an allergy but sadly I could not eat them due to containing nuts.Every member of staff we met were smiling, friendly and helpful. Only downside is that you can hear the water and flush from other rooms so if you are a light sleeper it might be a problem.Also you walk through the restaurant to reach the pool but middle of the day the door is locked so you have to walk through the car park.Not the best walk through. This hotel is approximately 1 hour from airport so taxi arranged by hotel cost us €260 Big shoutout to Sarah, Delilia and Thomas who are doing a great job representing the hotel. Lovely train ride to the beach and back, ask at the reception desk for details. ITI MARINA, Proprietario at Hotel Maria Rosaria, responded to this review Dear 888family,Thank you very much for taking the time to share your experience at our hotel.We are delighted to learn that you appreciated the cleanliness of our property, the comfort of your room, our pool area and the professionalism of our staff. It’s especially rewarding to know that our housekeeping service and the courtesy shown by our entire team contributed to making your stay an enjoyable one.We are also pleased that you enjoyed the variety offered at breakfast and the pizzas served in our restaurant. We appreciate your comments regarding the ingredient labels displayed alongside our desserts, as we understand how important this information is for guests with dietary requirements.We would also like to thank you for sharing your observations regarding the noise from the plumbing system and the alternative route to the pool during the hours when the passage through the restaurant is closed. Your feedback is greatly appreciated and will be carefully considered as part of our ongoing commitment to improving our facilities and services.Finally, we would like to extend our sincere thanks for recognizing Sarah, Dalila and Thomas. We will be delighted to share your kind words with them, as they are a meaningful acknowledgment of their dedication and professionalism.We look forward to welcoming you back to our hotel in the future and send you our warmest regards.Kind regards,Laura Loi - Hotel Manager | ITI MARINA Hotels & Resorts

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• User:J W

  Trip type: Couples

  Beautiful, spacious, super clean rooms.

  Invalid Date

  Beautiful, spacious room. Super clean. Large bathroom and wonderful shower. Nice swimming pool. Breakfast has a few points for improvement: coffee, juices, and the lack of brown bread and yogurt. ITI MARINA, Proprietario at Hotel Maria Rosaria, responded to this review Dear Weggemans,Thank you for taking the time to share your experience and for your kind words about our hotel. We are delighted to hear that you enjoyed your spacious room, the cleanliness, the large bathroom with its wonderful shower, and our swimming pool.It is always a pleasure to know that these aspects contributed to an enjoyable stay.We also appreciate your valuable feedback regarding breakfast.Guest comments are extremely important to us and help us continuously improve our services. We will certainly take your observations into consideration, particularly regarding the coffee, juices, and the addition of whole-grain bread and yogurt to our breakfast selection.We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience.Kind regards,Laura Loi - Hotel Manager | ITI MARINA Hotels & Resorts

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• User:Irina S

  Trip type: Family

  Terrible service.

  Invalid Date

  Terrible service. There is no restroom near the pool, and guests are not allowed to walk through the restaurant to reach one. Instead, you have to leave the pool area and walk across the parking lot in your swimsuit just to use the restroom. This is very inconvenient and unacceptable. ITI MARINA, Proprietario at Hotel Maria Rosaria, responded to this review Dear Irina,Thank you for taking the time to share your experience. We are sincerely sorry to learn that your stay did not meet your expectations.We fully understand the inconvenience you experienced regarding access to the toilet facilities from the pool area. Unfortunately, the layout of our premises and certain operational procedures can, in some circumstances, make access less convenient than we would like.We hope to have the pleasure of welcoming you back in the future, giving us the opportunity to demonstrate the high standard of hospitality we are committed to providing and to ensure you enjoy a much more pleasant stay.Kind regards,Laura Loi - Hotel Manager | ITI MARINA Hotels & Resorts

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