Abbazia Collemedio Resort & Spa

Recent Reviews: 706

• User:NIGEL R

  Trip type: Solo travel

  Paradise

  Invalid Date

  This was my second stay at this beautiful hotel and once again it was just like being in paradise. Molto grazie Rachele e le signoras in reception, Mario, Julia e I signors e le signoras in il restaurant, Luigi e Elisa in la piscina bar. Tornero in l'anno prossimo September 2027.Buon Natale e Buon Anno 2027Location, Atmosphere, Room, Value perfetto!!!

• User:hirtusmaximus

  Trip type: Couples

  Hotel OK, but worst food Italy ever

  Invalid Date

  We were part of a bus tour from Luxembourg. The hotel as such was quite ok. Friendly staff. Nice pool area. Rooms a bit out-dated but nothing objective to say against. However the food was a disaster. Nearly all of our party of 28 was unhappy. Poor presentation, no or minor side dishes. No love for appetizing presentation.1st evening chicken fillet with a little bit of sauce. Rest of plate empty. Day 2 chicken was replaced by dry turkey, day 3 small slices of pork and nothing else except a huge bowl of too salted salted for the entire table.We tried to send back and order à la carte at our cost, not possible. Lacking flexibility. Only the 4th and last evening after intervention of our tour guide, the meal improved from horrible to just acceptable.I agree that in this case for large groups of some 28 people and with a limited budget you cannot expect miracles. But this….. See title Conclusion: we liked Umbria and consider to return. But we know already one hotel to avoid

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• User:Paul C

  Trip type: Couples

  Excellent retreat - but serves hot food on cold plates - despite my feedback

  Invalid Date

  We stayed there with Leger holiday group for Xmas 25 and New year. The barman Luigi is an excellent host and was very entertaining.However, the hotel very annoyingly serves hot food on cold plates. So, on the 2nd day of our stay, I told the receptionist that this did not please me – but in fairness I was giving them a chance to correct it before end of our 10 days stay. They said thank you for opportunity – but did nothing !! I don’t know if they had plate warmers in the hotel . But surely all they had to do was put plates in oven to warm ??Some of us found the food portions to be too large – and having come from a generation where food wastage was regarded as a sin – we asked if small portions could be requested – We were told NO !!. This is a very strange approach to customer care !Another annoyance was that water was charged for during evening meals. Well, that would be Ok if it was sealed spring water . But in this hotel, it seems to be tap water.The food was a little repetitive and we were told by the staff that the hotel was closing at the end of our stay and they were using up food stocks. There wasn’t even any ice cream. The outside of the hotel looked a little neglected including outside swimming pools filled with green water. No doubt they well rectify this before reopen in the Spring.

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• User:ninettejohnson

  Trip type: Couples

  Relaxing Holiday

  Invalid Date

  We spent 5 nights in this relaxing hotel for our 36th wedding anniversary celebration. It was a former monastery perched on the hillside before being converted into the hotel.The place was a distance away from the main road and the nearest village. It had a calming atmosphere inside and outside.It had a large grounds with different seating areas to enjoy the landscape.The spa was a fantastic experience. We used it on our last day. It was just needed after days of touring places of interest in the area.All the staff were exceptionally friendly. I would to thank Rachelle for her hospitality. She was so engaging and helpful in everything.The staff in the restaurant such as George was the best! I would like to mention Paulo and Christina who were also particularly friendly and helpful. Abbazia Collemedio Resort Spa, Direttore generale at Abbazia Collemedio Resort & Spa, responded to this review Dear Ninettejohnson, thank yo so much for sharing your experience.We are really gratefull about your words. We hope to have you here once again in the future for an other very meaning occasion.Best regards from all the StaffAbbazia Collemedio

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• User:suekiernan

  Trip type: Friends getaway

  Fabulous Hotel

  Invalid Date

  What a fabulous hotel experience, the staff from reception to bar to the restaurant staff and not forgetting housekeeping were all without exception brilliant,attentive, happy to help and very friendly.The pools were lovely and clean as was the poolside area.The pool bar was a joy to relax in after a hard day's sightseeing. I'd recommend this hotel to anyone and will definitely be back.Well done everyone concerned with this hotel ?? Abbazia Collemedio Resort Spa, Direttore generale at Abbazia Collemedio Resort & Spa, responded to this review Dear Suekiernan,thanks a lot for sharing your experience.We are glad that your stay here was relaxing and pleasant. We hope to have you here in the future once again.Best regards from all the Staff of the Hotel.Abbazia Collemedio

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