Demetra

Name: Demetra
Address: Via del Viminale n. 8, Rome, italy
Telephone: +44-204-505-9777
Rating: 4

Stazione Termini, Rome, Italy

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About Demetra

location

The hotel is conveniently situated just 5 minutes´ walk from both Termini and Repubblica metro stations. The Rome Opera House is opposite the hotel. Numerous shops and restaurants can be found in Via Nazionale, which is just 200 metres away. Other nearby places of interest include the Jewish Ghetto and the Quirinale. The bus station is around 100 m and shopping venues approximately 300 m away. The Colosseum is around 2.2 km away, the Trevi Fountain is some 2.4 km away, the Spanish Steps are approximately 2.8 km away and St Peter’s Square is about 20 minutes from the hotel by public transport. Rome Ciampino Airport is around 26 km away and Rome Fiumicino Airport is some 40 km from the accommodation.

facility

28 rooms are located on 3 storeys and can be reached by lift. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a childcare service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and photocopier is available.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub, a whirlpool bath and a bidet. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

There are many ways to relax or stay active at the hotel, including a spa and hiking.

meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. Diet meals and gluten-free meals can be prepared on request. The hotel also offers special catering options.

Amenities at Demetra

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Conference Room
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Pets
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Business Center and Conferences
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  Business Center
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Closet
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  Fireplace
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  Room service
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  Slippers
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  Toiletries
Security
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  Fire extinguishers
Transfers
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  Airport Transfers
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  Shuttle Service

Location

Around this property:

Tourist Centre

0 m

Public Transport

100 m

Train Station

100 m

Underground/Over ground Station

100 m

Bus Station

100 m

Shopping opportunities

300 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

253

Very Good

266

Average

Poor

Terrible

Recent Reviews: 673

User:DSB36
Trip type: Family
Good ; could be better
Invalid Date
First the positives. The location is fantastic for exploring, everything is within reasonable walking distance. The rooms are spacious and the house keeping team do a great job. The not so great! No kettle ; tea , coffee , cups in the room , this is unusual for a four star hotel. One loo roll per room per day can prove challenging, heated towel rail didn’t work , the breakfast option was very limited and not in keeping with other 4 star establishments. The reception team are very unapproachable, for example a simple “ good morning “ to guests would go a long way , but unfortunately you are made to feel like an inconvenience if you address them directly ( especially if you speak to a certain individual in the morning who will just scowl at you in silence ) 4 star review based on the location, room size and excellent house keeping. Please consider adding tea and coffee ( and a kettle) to the rooms , and maybe consider some kind of human interaction course for one of your reception team in particular.
User:sarahbrown101sb
Trip type: Family
Beautiful Hotel - Highly Recommend
Invalid Date
I would highly recommend this hotel, the rooms are beautiful, it has easy access to all of all the places you would want to visit and is a 5 minute walk from the train station. The staff are lovely and friendly. Would definitely go back.
User:Lale N
Trip type: Family
Very bad
Invalid Date
Unfortunately, my stay at Hotel Demetra in Rome was very disappointing.Upon check-in, I discovered that the room was not properly prepared. There were no bathroom amenities, and there was no kettle, tea, or coffee in the room. For a 4-star hotel, I believe these are basic amenities that guests should expect.The biggest disappointment, however, was the attitude of the Front Office Manager. Instead of apologizing and resolving the issue professionally, he behaved in an arrogant manner and repeatedly stated that only he and the General Manager make the decisions. This is not the level of customer service one expects from a 4-star hotel.I would like to make it clear that my review is not directed at the entire hotel staff. Some employees were polite and tried to be helpful. However, the behavior of the Front Office Manager completely ruined my overall experience.I travel frequently and stay in many hotels, so I can confidently say that this level of service is unacceptable. Unfortunately, I cannot recommend this hotel and will not stay here again.
User:katiehR7465EN
Trip type: Couples
Great hotel!
Invalid Date
Was a little bit concerned about our stay at this hotel after reading a few reviews but I’m so glad we booked Demetra. It’s about a 5/10 minute walk from the Roma Terminal station in a nice little quiet road. There’s a restaurant below the hotel which we tried and enjoyed and a few little other restaurants near by. It is on a road so there is a bit of traffic noise but not enough to give you a bad nights sleep. The rooms are a tad on the small size but perfectly fine for what you need. The bathroom is actually quite big and the shower is amazing! Air con worked perfectly fine too. Everything was clean and staff was friendly. Mini fridge and safe in the room. Free water on arrival. The hotel isn’t hard to find if you’re using Google maps, just look out for the sign! The area is in a good location, everything within walking distance!I would definitely recommend and would go back in a heartbeat. Great hotel!
User:Bernice W
Trip type: Couples
A Wonderful 70th Birthday Present
Invalid Date
We booked our 10 day holiday in Rome through Hays Travel. Hays found the Demetra Hotel, which was close to the main train termini. It was a great location with fantastic access to lovely restaurants and public transport. We were booked into a Superior room (very like a Premier Plus) which was very clean and suited our needs. The staff were exceptionally friendly and helpful. Breakfast was sufficient. We were impressed that even on a busy road, there was no noise disturbance. Our only criticism, not 100% sure if it was the mattress, but Steve experienced back issues after a few nights! We really loved the Hotel, and would use it again when we next visit Rome.