Royal Court

Recent Reviews: 368

• User:Dean F

  Trip type: Family

  A little Oasis in the heart of Termini

  Invalid Date

  ?????We recently stayed at Hotel Royal Court in Rome and had a fantastic experience from start to finish.Location: The location was perfect for exploring Rome. Being just a short walk from Termini Station made travelling around the city incredibly easy, whether arriving from the airport or visiting Rome's famous attractions.Atmosphere: The hotel had a warm, welcoming and relaxed atmosphere throughout our stay. It felt peaceful after busy days exploring the city and was a lovely place to return to each evening.Rooms: Our room was comfortable, well-appointed and provided everything we needed for a great stay. It was clear that a lot of care goes into maintaining the rooms to a high standard.Value: We felt the hotel offered excellent value for money, especially considering the location, quality of the accommodation and level of service provided.Cleanliness: The hotel was exceptionally clean throughout, from the reception areas to our room. Everything was spotless and very well maintained.Noise Level: Despite being so close to Termini Station and the heart of the city, the hotel was surprisingly quiet and allowed us to enjoy restful nights of sleep.Service: The service was outstanding. Every member of the team was friendly, professional and genuinely helpful. They went above and beyond to make our stay memorable and special.A particular highlight was the lovely surprise birthday cake they arranged for our daughter during our stay. It was such a thoughtful gesture and created a wonderful memory for our family that we will always remember.Thank you to the entire team for making our visit to Rome so enjoyable. We would happily stay here again and would highly recommend Hotel Royal Court to anyone visiting the city. Courtney Di Rienzo , Owner at Hotel Royal Court, responded to this review Dear Guest,Thank you so much for your wonderful review! We’re delighted to hear that you and your family had such an enjoyable stay with us and appreciated our location, rooms, cleanliness, and especially the service from our team.We’re also very happy that the birthday surprise for your daughter helped make your time in Rome a little more special. It was our pleasure to be part of such a lovely family memory!Thank you again for your kind words and recommendation. We truly appreciate it and hope to have the pleasure of welcoming you and your family back to Hotel Royal Court on your next visit to Rome.Warm regards,Courtney

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• User:Kuki K

  Trip type: Couples

  Awful experience.

  Invalid Date

  This was one of the worst hotel experiences we've ever had. The sound insulation is absolutely terrible—easily the worst we've experienced. Throughout our stay, we could constantly hear loud banging and thumping coming from other rooms.On our first night, we stayed on the third floor. At 10:30 p.m. we were kept awake by loud banging, and then the exact same noise woke us up again at 5:30 a.m. After we complained, the staff moved us to a ground-floor room. Unfortunately, the situation was no better. The noise was different, but there was still constant banging throughout the day. It's obvious that the problem isn't a particular room or floor—it's the entire building and its terrible sound insulation.The hotel also has a no-refund policy. I honestly suspect that's because many guests would leave after the first night if they had the option.What I find most shocking is that this hotel has a 4-star rating. A hotel of this category should at least provide a quiet environment where guests can get a good night's sleep. Unfortunately, that's simply impossible here.I would not recommend this hotel to anyone looking for a peaceful stay. Courtney Di Rienzo , Owner at Hotel Royal Court, responded to this review Dear Guest,Thank you for sharing your feedback. We are sorry to hear that noise affected the comfort of your stay, and we fully understand how important a peaceful night’s sleep is. Our team did its best to assist by offering a room change when the issue was brought to our attention.We would also like to clarify that we offer both refundable and non-refundable rates, and guests are free to select the option that best suits their preferences when booking.We take great pride in maintaining the standards expected of a four-star hotel and regret that, on this occasion, your experience did not reflect the quality we strive to provide.Kind regards,Courtney

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• User:Ffion J

  Trip type: Couples

  Very loud hotel

  Invalid Date

  I'll start with the good - the location is great, very convenient and the staff are very polite. The issues are with the building itself. The walls are paper thin. Our room was across from the lift and could hear the ding of it arriving and the shuddering of the doors opening each time. Everytime anyone entered the corridor it was as if they were in the room with us. We could hear every conversation crystal clear. Cleaners would start cleaning between 7-7.30, and this would always wake us up as we could hear the banging coming out of the lift and the room doors opening and closing. I've never before stayed in a hotel so loud. If you're a light sleeper this isn't the hotel for you Courtney Di Rienzo , Owner at Hotel Royal Court, responded to this review Hello,Thank you for sharing feedback. We appreciate you staying with us and taking the time to leave a review. We are sorry to hear that your sleep was interrupted. Although our housekeeping does not start their work day until later than what you have stated. We encourage all of our guests to voice their needs during the stay this way we can remedy the issue. All that being said we have noted your feedback.Safe travels home or to your next destination.Best,Courtney

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• User:Andrea D

  Trip type: Family

  SCAM

  Invalid Date

  This hotel is a SCAM.... i booked a room in hotel, but i received a dirty room 5 minutes away, into one annex building....i wanted to change the room and pay the difference in order to stay in hotel, but i was refussed in a non polite way. They took the money also fot the city tax, despite switching the hotel and not stay there. SHAME and SCAM! , Proprietario at Hotel Royal Court, responded to this review Dear Andrea,We would like to clarify a few important points regarding your review. Your reservation was made through Lastminute.com, a third-party platform, which means any refunds must be handled directly with them.You also booked our dépendance building, located a 2-minute walk from the main property and 1 minute from Termini Station. This is clearly indicated during the booking process, and we encourage guests to verify the building that best suits their needs.The rate selected was non-refundable, which offers a better price but does not allow cancellations. Both of our buildings were fully booked during your stay, so a room change was not possible.We want to reiterate that we operate transparently, and the suggestion of any scam is incorrect. We hope this explanation provides clarity regarding your reservation.Kind regards,Courtney

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• User:Zoe K

  Trip type: Business

  Amazing stay at hotel royal court, where they treat you like royalty!!

  Invalid Date

  I stayed in the annex while in town for business and had a really lovely experience. The room was clean, comfortable, and had everything I needed for a short stay. The price was very reasonable, especially considering how central the location is. It’s just a short walk from the train station and surrounded by lots of great bars, restaurants, and cafes, which made it really easy to get around and enjoy the area after work.What stood out most to me was the staff. Everyone I met was so friendly and helpful, and they made the place feel really welcoming. The breakfast was also great, with plenty of choice and good quality food.Overall, I had a great stay and would definitely come back. It’s a perfect spot if you want comfort, convenience, and friendly service at a good price.

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