Grand Hotel Moon Valley

Name: Grand Hotel Moon Valley
Address: Corso Caulino 5, Sorrento, italy
Telephone: +44-204-505-9777
Rating: 3.8

Vico Equense, Sorrento, Italy

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About Grand Hotel Moon Valley

location

The resort is located in the centre of Seiano di Vico Equense, set on 425 m² of grounds, abundant with varied and interesting vegetation. The property enjoys an excellent location just 7 km from Sorrento. It is the same distance to some of the most beautiful and culturally significant places in Campania. The position of the hotel makes it the ideal base for visits to Naples and Vesuvius, the Amalfi Coast, Pompei, Hercolaneum, Capri and Ischia, which can be reached by ferry from Sorrento. Guests can also reach the sea within a few minutes, by car or by foot along an attractive footpath. Naples International Airport is approximately 45 km from the hotel.

facility

107 rooms, including 8 single rooms and 93 double rooms, are located on 4 storeys and can be reached by lift. Multilingual staff (English, German, French) at the 24-hour reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. For additional convenience, bathrooms also provide a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking and golf are available. Guests can enjoy indoor activities, including table tennis. Various wellness options are available at the hotel, including a spa, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club and live music.

meals

Various dining options are available, including a restaurant with air conditioning, a breakfast room and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet and dinner are served every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Grand Hotel Moon Valley

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Conference Room
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  Room Service
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  Laundry Service
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  Garage
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  Playground
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
Building Information
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  Garden (m²)
Common Area
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  Game Room
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  Outdoor Furniture
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Special Diet
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
Room Facilities
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  Room service
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Table Tennis
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  Tanning Studio/Solarium
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  Events
Transfers
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  Airport Transfers

Location

Around this property:

Bus Station

50 m

Train Station

400 m

Beach

1500 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

377

Very Good

405

Average

234

Poor

116

Terrible

Recent Reviews: 1194

User:SeasonedTraveller22
Trip type: Couples
Boom boom boom is unacceptable noise level well into the early hours on a Monday night preventing residents sleep
Invalid Date
Come on guys - we are here now - lots of quirky things I like about the hotel but boom boom boom music and blaring announcements went on last night until well after midnight. It’s not fair for guests staying in the hotel rooms. We had both caught viral infections whilst at the hotel and needed sleep. We were in bed at 9pm but the music prevented any sleep for 4 hours and we have woken up with really bad headaches and feeling worse despite medication. It’s simply not good enough. Lots of previous complaints about the same thing but nothing changes. It’s really really poor.
User:273nickyw
Trip type: Family
We loved it!!
Invalid Date
We spent 10 days at Moon Valley grande hotel. It proved to be a perfect base to visit Sorrento, Pompeii and Capri. The local train station (4 to 6 mins walk) is ideal to bring you to Sorrento and Pompeii. We took a boat from Sieno port to Capri....using the ferry hopper app. Walk to Sieno is 15 mins down hill (look for the stone arches and follow the road down), uphill on the way back a bit harder in the heat. Comments that there is no path this is not the case.....(dont rely on google earth maps as not always clear). Pompeii was amazing but in August the heat was brutal.Moon Valley we give it 5 stars. The staff although very busy were always helpful and courteous. The cleaning staff did an amazing job. Everything was super clean. We went half board and enjoyed the food...mostly. The pool was lovely and sun loungers aplenty. We did put towels out but just so we could get sun loungers together. For lunch we used the local shop la Casina for a delicious and super value selection of food and drink. The shop owner was very welcoming and helpful. Noise was only a slight issue as we were near the bar where evening entertainment was but it never went beyond 23.00. We were by a road but with the shutters closed sound was miminmal. We paid extra for a sea view which was so lovely. All in all we had an amazing time and honestly dont understand negative reviews!!
User:sjl762
Trip type: Solo travel
Basic hotel but with good views
Invalid Date
User:Joanne M
Trip type: Family
Don’t believe all the bad reviews it’s a real gem
Invalid Date
We stayed here as a family of four with our friends and their family. The hotel was everything I wanted it to be, clean and comfortable. I found the staff really friendly and they all worked so hard. The pool is gorgeous in a lovely setting and lovely and warm. We always found sunbeds and the meals were mixed but we never went hungry. The hotels pizzas are really tasty. It is slightly out of sorrento but it’s a short walk to to the train station and only a 10 minute ride into Sorrento. I appreciate those with mobility issues may find it more difficult, there are bus stops outside the hotel and the hotel offers a free shuttle into sorrento which you must pre book. Honestly had a wonderful time and thank you to the amazing staff for making our holiday.
User:barry c
Trip type: Family
Great stay in a difficult location
Invalid Date
We had a great stay here, we stayed on b&b basis. the hotel is impeccably clean, pool area is superb with great views and large relative to size of hotel. The pool bar does excellent lunch, the breakfast is basic youth hostel level. The local deli la cascina and the tabac in the village are superb as is the local restaurant la banta which would be easily passed but shouldn’t be. The only issue with hotel is the location, it is 1/2hr walk downhill to seiano and £30 taxi back up. It feels a but hemmed in by an incredibly busy road and the pedestrian routes are very limited, the walk downhill to seiano isn’t nice or easy. Seiano train station is 5 mins down the hill and it’s £1.50 into sorrento, quick and easy likewise for vico equense which is really where you are and a bit of a hassle for evenings to be honest, the hotel also offers a free shuttle bus which you can pre-book to sorrento.We had a great time just a difficult location but it feels harsh to criticise also, a conflcted review!