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    Homemalaysia

    Ascott Kuala Lumpur

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    Ascott Kuala Lumpur

    locationMalaysia, Kuala Lumpur

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    About Ascott Kuala LumpurAbout Ascott Kuala Lumpur

    Location

    This residence is ideally located in the central business district, adjacent to the famous Petronas Twin Towers. The train station is just a few minutes' walk away, offering immediate access to offices, shopping and entertainment venues.

    Facility

    The hotel has a lift and features 221 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, currency exchange service and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

    Rooms

    Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a CD player, a DVD player and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

    Sport

    While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. The hot tub in the pool area promises pure relaxation. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments.

    Meals

    The dining area includes a restaurant with air conditioning and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

    Payment

    The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

    Amenities at Ascott Kuala Lumpur Amenities at Ascott Kuala Lumpur

    • Facilities

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        24-hour reception

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        Air conditioning

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        Bar(s)

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        Car Park

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        Conference Room

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        Currency Exchange

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        Disability-friendly

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        Garage

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        Hotel Safe

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        Laundry Service

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        Lifts

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        Medical Assistance

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        Newspaper kiosk

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        Playground

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        Restaurant(s)

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        Room Service

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        Shops

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        Small supermarket

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        Wifi

    • Hygiene

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        Contactless check-in/-out

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        Contactless payment

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        Enhanced cleaning programme

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        Hand sanitiser

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        Health checks on staff

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        Housekeeping only upon request

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        Hygiene training for staff

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        No high-touch furnishings in public areas

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        Protective hygiene screens

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        Protective masks for guests

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        Sanitiser dispenser

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        Use of commercially available disinfectants

    • Meals

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        Set menu dinner

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        Set menu lunch

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        Special Diet

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        Special Offers

    • Sport/Entertainment

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        Children's Pool

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        Gym

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        Jacuzzi

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        Massage

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        Outdoor Pool(s)

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        Parasols

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        Sauna

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        Steam bath

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        Sun loungers

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        Sun terrace

    LocationLocation

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    User Rating & ReviewsUser Rating & Reviews

    • Locationrating
    • Sleep Qualityrating
    • Roomsrating
    • Servicerating
    • Valuerating
    • Cleanlinessrating

    Excellent

    862

    Very Good

    494

    Average

    108

    Poor

    34

    Terrible

    45

    Recent Reviews: 1543

    • User:mohdfarihin83

      Trip type: Couples

      Excellent stay

      rating11 Feb 2025

      Checked in was done by Mr Ti. He was professional, calm and clear with his explanation of our stay. The staff all around was friendly and kept a smile on their faces. The housekeeping staff on my...

    • User:valerii_kartashev

      Trip type: Family

      Unbelievably comfortable!

      rating29 Dec 2024

      Great place for staying with a small child. The apartment has everything you need. Location is beautiful, the stores and park are nearby. The child pool is nice for 2-years-old, only 40 cm deep. We...

    • User:ahbai1976

      Trip type: Friends getaway

      Disappointing stay

      rating21 Dec 2024

      Have always be a supporter of the ASCOTT brand. But my recent stay here is disappointing for the brand. Apartments are dated and furnitures are aged. And even simple housekeeping of replenishing the...

    • User:Mike B

      Trip type:

      Good experiene

      rating14 Nov 2024

      I had a fantastic stay at Ascott Star in KLCC and would highly recommend it to friends and family. The location is unbeatable, with easy access to all the attractions around KLCC, and the view of the...

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