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Playa del Carmen, Riviera Maya / Playa del Carmen Share this Deal
About BlueBay Grand Esmeralda
The hotel is located on the Riviera Mayan about 15 min north of Playa del Carmen, with its restaurants, bars, exciting nightlife and shopping opportunities. Links to public transport can be found 15 min from the hotel. The hotel is located on the beachfront overlooking the azure waters of Mexico's beautiful Mayan Riviera. Cancún International Airport is 35 min away.
Guests have a choice of 979 rooms located in two 3-storey buildings with lifts. The friendly staff at the reception desk are happy to answer any questions. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, a laundry service and a hairdresser. Guests can also use the bicycle storage facilities. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning, central heating and a fan. Guests can relax and enjoy partial sea views from the balcony or private terrace of some rooms. Many units feature a sea view, which creates a particularly lovely ambience. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. Equipped with a direct dial telephone, a flatscreen television with cable channels, a radio, an alarm clock and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. The bathrooms have a shower, a bathtub and a whirlpool bath. A hairdryer and a vanity mirror are available for daily use. As a special convenience in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.
Plenty of active recreation awaits guests in the pool area's 3 outdoorpools. No matter the weather, swimming is always a possible in the indoor pool. There is also a special swimming area just for kids. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers a range of outdoor sport, including tennis, beach volleyball, volleyball and archery or, for a fee, golf and horse riding. With water aerobics or, for a fee, water skiing, windsurfing, jet skiing, motorboat rides, banana boat rides, canoeing, sailing, catamaraning, kayaking and diving available, fans of water sports have plenty of options to choose from. Sport and leisure facilities at the resort include a gym, table tennis and billiards. Various wellness options, such as a spa, a sauna, a steam bath, massage treatments, hydrotherapy treatments and a solarium, are offered for a fee. Leisure facilities include a kids' club, live music and a dance club.
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can dine in 6 restaurants, which feature high chairs for children and air conditioning. Catering options include full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. Lunch (as a buffet) and dinner (a buffet, à la carte and a set menu) offer something for everyone. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available. The drinks menu includes a variety of alcoholic and non-alcoholic beverages, as well as international brands and house favourite brands.
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.
Amenities at BlueBay Grand Esmeralda
Facilities
Air conditioning
Bar(s)
Bicycle Cellar
Café
Car Park
Cloakroom
Conference Room
Currency Exchange
Disability-friendly
Games room
Garage
Hairdresser
Hotel Safe
Kids Club
Laundry Service
Lifts
Medical Assistance
Newspaper kiosk
Nightclub
Playground
Restaurant(s)
Restaurant(s) with high-chairs
Room Service
Shops
Theatre
Wifi
Hygiene
Enhanced cleaning programme
Meals
à la carte Dinner
All inclusive
Breakfast Buffet
Continental Breakfast
Evening Buffet
Full Board
Lunch Buffet
Set menu dinner
Special Diet
Special Offers
Sport/Entertainment
Archery
Banana Boat
Beach Volleyball
Billiards/Snooker
Canoe
Catamaran
Children's Entertainment
Children's Pool
Diving
Entertainment Programme
Golf
Gym
Horse Riding
Indoor Pool
Jacuzzi
Jet Skiing
Massage
Outdoor Pool(s)
Parasols
Sailing
Sauna
Speed Boating
Steam bath
Sun loungers
Sun terrace
Table Tennis
Tanning Studio/Solarium
Tennis
Water Skiing
Windsurfing
Location
Around this property:
Golf Course
10 km
User Rating & Reviews
Excellent
7673
Very Good
5087
Average
2589
Poor
1414
Terrible
1661
Recent Reviews: 18424
User:Kristie L
Trip type:
Come here if you want to get disappointed
24 Jul 2025
User:Alexandra M
Trip type:
Guests room: 2211
22 Jul 2025
User:Luisa F
Trip type:
Nice get away
22 Jul 2025
User:Sandip K
Trip type:
Thank you Guillermo
21 Jul 2025
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