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    Fairmont Mayakoba

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    Fairmont Mayakoba

    locationRiviera Maya Norte, Riviera Maya / Playa del Carmen

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    About Fairmont MayakobaAbout Fairmont Mayakoba

    Location

    The property is surrounded by jungle and crystal-clear canals, situated in an eco-hotel community some 40 minutes south of Cancún, on the Yucatán Peninsula. It is 15 minutes away from Playa del Carmen.

    Facility

    The hotel has a lift and features 401 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, translation services, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

    Rooms

    Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. A safe and a desk or, for an additional fee, a minibar are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. Equipped with a direct dial telephone, a TV, a radio and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Slippers are included. The bathrooms have a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

    Sport

    Guests can cool off in one of the 5 outdoor pools. There is a children's swimming area as well. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers outdoor sports, including cycling/mountain biking, tennis, beach volleyball, paddle tennis and archery or, for a fee, golf. With windsurfing, canoeing, catamaraning, kayaking, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, squash, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. A kids' club and a dance club are also options for entertainment.

    Meals

    Dining facilities include a restaurant, a dining room, a café and a bar. All-inclusive can be booked. Among the advantages of an all-inclusive stay are a selection of alcoholic and non-alcoholic beverages as well as special offers like snacks. Breakfast, lunch and dinner are available. The menu also offers diet meals, gluten-free meals, vegetarian dishes and children's meals. The hotel also offers special catering options. The chefs prepare delicious specialities during the show cooking.

    Amenities at Fairmont Mayakoba Amenities at Fairmont Mayakoba

    • Facilities

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        Air conditioning

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        Bar(s)

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        Bicycle Hire

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        Café

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        Car Park

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        Conference Room

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        Currency Exchange

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        Disability-friendly

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        Games room

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        Hairdresser

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        Hotel Safe

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        Kids Club

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        Laundry Facilities

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        Laundry Service

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        Lifts

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        Medical Assistance

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        Nightclub

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        Pets

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        Playground

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        Restaurant(s)

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        Room Service

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        Shops

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        Small supermarket

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        TV Room

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        Waterslide

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        Wifi

    • Hygiene

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        ALLSAFE (Accor/Bureau Veritas)

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        Contactless check-in/-out

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        Contactless payment

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        Contactless room service

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        Enhanced cleaning programme

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        Hand sanitiser

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        Health checks on staff

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        Mandatory mask-wearing

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        No high-touch furnishings

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        No high-touch furnishings in public areas

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        Packaged meals

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        Protective equipment for employees

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        Protective equipment for guests

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        Protective hygiene screens

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        Protective masks for guests

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        Social distancing regulations

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        Time interval between room bookings

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        Use of commercially available disinfectants

    • Meals

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        All inclusive

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        Special Diet

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        Special Offers

    • Sport/Entertainment

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        Aerobics

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        Aqua aerobics

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        Archery

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        Beach Volleyball

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        Canoe

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        Catamaran

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        Children's Entertainment

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        Children's Pool

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        Cycling/Mountain Biking

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        Diving

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        Golf

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        Gym

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        Jacuzzi

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        Massage

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        Number of Pools

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        Outdoor Pool(s)

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        Parasols

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        Sauna

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        Squash

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        Steam bath

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        Sun loungers

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        Sun terrace

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        Table Tennis

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        Tanning Studio/Solarium

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        Tennis

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        Windsurfing

    LocationLocation

    Map preview

    Around this property:

    Beach

    0 m

    Centre

    15 km

    User Rating & ReviewsUser Rating & Reviews

    • Locationrating
    • Sleep Qualityrating
    • Roomsrating
    • Servicerating
    • Valuerating
    • Cleanlinessrating

    Excellent

    6337

    Very Good

    1047

    Average

    386

    Poor

    182

    Terrible

    117

    Recent Reviews: 8069

    • User:102angelan

      Trip type:

      Paradise

      rating19 Jan 2025

      Where do I begin? There is so much to say about this resort. This is my third time at the Fairmont Mayakoba. People say the resort is huge and it is. Mayakoba is shared by four hotels: the Fairmont...

    • User:534rba

      Trip type: Couples

      Boat tour and cenote at el pueblito

      rating19 Jan 2025

      Miguel took us on a magical boat tour around the fairmount and surrounding property. Eduardo Garcia from mayakoba showed us the local cenote where bats live and the beautiful fresh cave water.Both...

    • User:SunshineA24

      Trip type:

      Passionate Team

      rating19 Jan 2025

      We love coming back to this property, the amenities, the room and the diverse restaurant options are all top notch! The best part about this resort is the service, they all go above and beyond to...

    • User:mmurp05

      Trip type: Couples

      Beautiful Boat Tour!!!

      rating18 Jan 2025

      Just had a fabulous tour of the beautiful property by boat. Our Captain Miguel was exceptional and a very educational and informative tour guide for all of the diverse wild life we were fortunate to...

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