OUM PALACE Hotel & SPA Casablanca

Name: OUM PALACE Hotel & SPA Casablanca
Address: OUM PALACE Hotel & SPA Casablanca, Casablanca, Casablanca, morocco
Telephone: +44-204-505-9777
Rating: 3.2

Morocco, Casablanca

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About OUM PALACE Hotel & SPA Casablanca

Location

Situated in the centre of the médina, not far from the main road, Bd des Far, the hotel is roughly 5 minutes walking from the boutique shops of Bab Marrakech, the central market and around 35 km from the airport Mohamed V.

Facility

The hotel welcomes guests in a 10-storey building with 2 lifts and 101 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. There are also a number of shops that make for great strolling and browsing. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. An entertainment programme and a kids' club are also options for entertainment.

Meals

Various dining options are available, including a café and a bar. Delicious specialities await guests in 2 non-smoking, air-conditioned restaurants. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet gives guests many delicious reasons to get out of bed in the morning. At lunch and dinner, there are plenty of tempting options at the buffet or à la carte. Lunch is also served as a set menu. The menu also offers diet meals, vegetarian dishes and children's meals. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at OUM PALACE Hotel & SPA Casablanca

Facilities
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Café
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  Car Park
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Foyer
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  Games room
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  Garage
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  Hairdresser
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  Hotel Safe
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  Kids Club
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Pets
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  Playground
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  Restaurant(s)
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  Restaurant(s) with non-smoking area
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  Room Service
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  Shops
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective equipment for employees
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  Use of commercially available disinfectants
Meals
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  à la carte Dinner
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  à la carte Lunch
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  All inclusive
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  Breakfast Buffet
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  Continental Breakfast
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  Evening Buffet
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  Full Board
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  Half Board
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  Lunch Buffet
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  Set menu lunch
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Gym
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  Jacuzzi
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  Massage
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  Sauna
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  Steam bath
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  Tanning Studio/Solarium

Location

Around this property:

Centre

4.5 km

Beach

6 km

User Rating & Reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

Very Good

Average

120

Poor

Terrible

Recent Reviews: 416

User:shalini147
Trip type:
Our stay in Casablanca
30 Jan 2025
The staff were friendly and helpful The room was comfortable and the breakfast was excellent with a wide selection of hot and cold dishes. The Medina was walking distance from the hotel and there...
User:caramellokoala
Trip type: Couples
Stay away from hotels that get guests by the bus load.
05 Jan 2025
We were on the 8th floor. The beds were really comfortable. The room was modern and large. The floor was covered in what looked like wax, maybe to buff the floor but it never got done. We only...
User:DebbieinAZ
Trip type: Couples
A solid 3
05 Jan 2025
We stayed here for one night as part of our tour. I was concerned after reading some of the reviews but it wasn’t terrible. The room was clean, except for the hairs in the floor. The shower was nice...
User:Brittani_R
Trip type:
Clean and comfortable
31 Dec 2024
Rooms are small but very clean and comfortable. Hair dryer and toiletries provided. Fridge available in the room. Unable to turn ac on during the winter months. Excellent and cheap restaurant across...