Quinta da Serra - Bio Hotel

Name: Quinta da Serra - Bio Hotel
Address: Estrada do Chote 4/6, Madeira, portugal
Telephone: +44-204-505-9777
Rating: 4.5

Camara de Lobos, Madeira, Portugal

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About Quinta da Serra - Bio Hotel

location

This hotel lies on a hill at a height of about 820 m and is surrounded by wonderful forests and mountains. Located within 7 km of the hotel are an abundance of shops, a beach, bars and restaurants.

facility

Guests have a choice of 52 non-smoking rooms located in a 4-storey main building and a 3-storey auxiliary building. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Further services and facilities include a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. All rooms are carpeted and include a double bed or a queen-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

The freshwater pool complex includes heated outdoor pools and a children's area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. For guests who wish to keep active, cycling/mountain biking, tennis and fishing are available. Water sports enthusiasts can enjoy canoeing, snorkelling and diving. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a steam bath, massage treatments and a solarium. Guests of all ages have the opportunity to enjoy an entertainment programme.

meals

Various dining options are available, including a restaurant (with high chairs), a dining room, a breakfast room and a bar. Catering options include half board and full board. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Quinta da Serra - Bio Hotel

Facilities
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  Air conditioning
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  Lobby
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  Currency Exchange
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  Conference Room
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Playground
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Spa
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Game Room
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  Library
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  Outdoor Furniture
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  Picnic area
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  Reception
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Special Diet
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
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  Snorkelling
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Bathrobes
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  Closet
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  Fireplace
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  Room service
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  Slippers
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Indoor Pool
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  Swimming Pool
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  Sauna
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  Diving
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  Gym
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  Billiards/Snooker
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  Tennis
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  Tanning Studio/Solarium
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  Events
Transfers
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  Airport Transfers

Location

Around this property:

Restaurants

7000 m

Beach

7000 m

Shopping opportunities

7000 m

Bars / Pubs

7000 m

Public Transport

10000 m

Nightclub

10000 m

Golf Course

15000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

237

Very Good

Average

Poor

Terrible

Recent Reviews: 355

User:colleen e
Trip type: Couples
Lovely spot in Madeira
Invalid Date
Lovely hotel and staff, gardens are sublime, i would very happily return. Stayed half board, breakfast perfect for us, evening meals on the half board could be quite bland Jorge Reis, Marketing at Hotel Quinta da Serra, responded to this review Dear Guest,We do appreciate very much your valuable comments. We are glad to know that you had an enjoyable experience with us and we must say thank you very much for visiting us and for sharing your experience. It will be a pleasure for us to welcome you back again in a near future.Best Wishes,Jorge Reis
User:Coffebino
Trip type: Friends getaway
Excellent hotel up the hills
Invalid Date
A very well managed hotel with excellent staff. Food was outstanding. We only spent one night there as we were on a hiking tour around the island but this place clearly stood out. Surely will come back! Jorge Reis, Marketing at Hotel Quinta da Serra, responded to this review Dear Guest,we really appreciate your comments and we are very happy that our Hotel meet your expectations. Looking forward to welcome you back soon.RegardsJorge Reis
User:Artyufftgff
Trip type: Couples
Not a good experience
Invalid Date
Lovely hotel and gardens. Staying in January. No one in the hotel, no staff, no service , horribly depressing. Food! What can I say, if you want to experience strange combo, this is the place. If not run. I am 60 years old. Never wrote a review. But i though they was a first for any thing. PS Horribly expensive . Jorge Reis, Marketing at Hotel Quinta da Serra, responded to this review Dear Guest,We would like to thank you for sharing your opinion about our Hotel.We regret that we were unable to meet your expectations and we will take your comments with the highest consideration so that we can improve the points you mentioned.January it's our lowest season and sadly not so many people at the Hotel, in the oder hand it's the perfect time to relax and enjoy the facilities.Best Regards,Jorge Reis
User:Julian W
Trip type: Solo travel
A wonderful Christmas at a unique hotel
Invalid Date
I have just returned home having enjoyed a wonderful Christmas at this unique hotel. The situation and extensive gardens are truly stunning and the staff are highly professional and helpful. The food (I was on half board) was exquisite and the five course Christmas Eve dinner was a culinary tour de force. I returned to my room following a morning walk on Christmas Day to find three presents lying in wait: a madeiran molasses cake, a box of delectable biscuits and a bottled of the Quinta da Serra's delightful home-brewed cider, a lovely touch. The relative remoteness of the hotel may not suit all, but the hotel does provide an excellant shuttle service to Funchal and the 96 bus stop is right by the hotel if you fancy a trip to the beautiful fishing village of Camara de Lobos. I also took a short taxi ride to the Boca da Corrida viewpoint above the hotel with spectacular views over the Nuns Valley. The large indoor pool, jacuzzi and sauna are also superb. A memorable holiday! Julian White Jorge Reis, Marketing at Hotel Quinta da Serra, responded to this review Dear Guest,We do appreciate very much your valuable comments. We are glad to know that you had an enjoyable experience with us and we must say thank you very much for visiting us and for sharing your experience. It will be a pleasure for us to welcome you back again in a near future.Best Wishes,Jorge Reis
User:630yvetted
Trip type: Family
A very disappointing experience.
Invalid Date
upon arrival we were informed, that due to a rally (as in with cars) on our day of departure, the roads to the hotel would be closed. They didn't have the courtesy to let us know before we arrived, so that we could decide if we wanted to change the reservation. Consequence, we would have to leave an hour earlier to be able to catch our flight. We cancelled the 2nd night because of this, but didn't get a refund for stay or dinner. Dinner on our 1st night was great and the staff there as well. Jorge Reis, Marketing at Hotel Quinta da Serra, responded to this review Dear Guest,we take your comments into account. Every year the European Championship Madeira Wine Rally takes place on Madeira Island. There is one day that the road is closed and we always take every precaution to facilitate and serve our guests. The Hotel has two entrances, the main one that would be closed, and the secondary entrance. The secondary entrance the road was in normal circulation as informed to all customers in time so that they could choose how they could access or leave the Hotel. There was always the possibility of entering and leaving as desired.RegardsJorge Reis