Hotel ILUNION Barcelona

Recent Reviews: 2126

• User:Carmel d

  Trip type: Family

  Disappointed

  Invalid Date

  The reception staff & the house keeping staff are excellent. unfortunately we couldn't say the same about the restaurant staff, on our first day we went to have something to eat the staff stood around one chewing chewing gum not interacting we customers intact we had to go up & ask for the bill. it was like it was trouble for the. to work, then our second moning the restaurant manager wasn't helpful made no attempt to speak English kept banging the dishes into the cart just seemed he didn't want to be there.The hotel is very old & needs to be refurbished it is very clean thanks to the house keeping staff & their excellent work. curtains in our room were all torn & worn & the socket on the wa were falling off. unfortunately we won't be returning to the hotel. would give it a two & a half out of ten.

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• User:Robert R

  Trip type: Couples

  MEH Could be better, next time we stay somewhere else

  Invalid Date

  To be fair, we have not traveled to Europe in a while. When we arrived, there was no power in the room and no AC, even though it was 36C. We had hoped for a cool place to rest in, and we quickly learned that we needed to leave the key in the slot to power the room and to have the AC running, not great after a 9-hour flight to get to the hotel.Given the weather, we needed to shower twice a day, and we had to ask for two more towels to dry off. At one point, a gentleman at the front desk said Why do you need two towels. We asked about the rooms not having robes, and rather than explaining why, we were told You want a robe? You can purchase one found that strange. The elevators were small and very slow, which led to longer wait times to get from the lobby to our room than at other hotels during this trip. And lastly, the shower. As I noted above, we have not traveled to Europe in at least 10 years. We could not figure out how to operate the shower. Call us dumb Americans if you would like; however, not even an instruction set we had to ask the person cleaning rooms how to make it work. Not the greatest experience when you just got off the airplane and wanted to freshen up. The location near the beach was great if you spent time there each day. Many young people at the hotel, some of whom would hang around the only entrance to the hotel, smoking various things, making the entry and exit not pleasant if you are a non-smoker. Ample access to taxis and Uber or Cabify ( which was new to us). Overall not bad the bath room had signs of wear and not great repairs I bring this up as it did not connect with the cost of this location which we consider luxury hotel but missed the mark in several places as noted above. If you want walking distance to the beach dont care about the items I have mentioned, then this is your place. If you do stay and you have not traveled to Europe, make sure someone gives you a quick lesson on how the room works.

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• User:clarkUtvik

  Trip type: Business

  Disappointing and soulless stay

  Invalid Date

  I usually stay at places like Paxton or The Social Hub when in this area, but decided to try Ilunion Barcelona this time because the price was slightly lower. I regret that decision.Before arrival, I emailed the hotel requesting a room on a higher floor. I never received a reply. At check-in, the receptionist was unfriendly, asked for my passport without any greeting, and when I repeated my request for a high floor, she didn’t respond at all and simply assigned me a low-floor room.The hotel feels like an industrial project rather than a place meant for guests. There is no sense of service, warmth, or human presence. It’s mentally sterile and frankly quite depressing.The room itself is spacious and the bed is actually good — that’s the one positive thing I can say.However, every morning before 9:00, an elderly Russian cleaning lady knocked aggressively on my door. This happened every single day. On the fifth day I finally asked why, and she told me it was because I hadn’t hung the «Do Not Disturb» sign, and that if I did, she would stop. This could have been explained on day one instead of repeatedly waking a guest.There are many hotels in Barcelona in the same price range that offer far better service and atmosphere. Ilunion is cheaper for a reason. I won’t be staying here again.

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• User:Scenic28514338421

  Trip type: Couples

  Short holiday with hubby

  Invalid Date

  Hotel was good but location not so good staff is good also the breakfast was ok the location i would say is not very good...

• User:LovelyMed

  Trip type: Couples

  Enjoyable experience

  Invalid Date

  We booked this hotel because we wanted a pool & be close to the beach. We booked a room with no balcony. In general it appeared that hotels in area did not have balconies.Checking in was easy & helpful.We were given a room on 6th floor but went back to reception to ask for another room. 6th floor room - couldn’t open door, husband had to force it. We could see immediately the water damage on the floor as the flooring was raised. So the door had also swelled due to water damage.The reception would have known of the issue & should not be giving this room. Apart from this issue, we really enjoyed our time at the hotel. We used the pool & sunbathing area.We had s fab & plentiful breakfast one morning and on the last day had a lovely meal.We found all staff to be great.

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