Palacio de Aiete

Name: Palacio de Aiete
Address: Goiko Galtzara-Berri nº 27, Guipuzcoa - San Sebastian, spain
Telephone: +44-204-505-9777
Rating: 3.7

San Sebastian, Guipuzcoa - San Sebastian, Spain

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About Palacio de Aiete

location

Quietly located in the leisure district of San Sebastián, this hotel is situated about 2 km from the nearest inviting beach. It is just a short walk from the city centre where guests will discover a good selection of bars, restaurants, shops and nightlife venues.

facility

3 suites, 26 single rooms and 46 double rooms are located on 4 storeys and can be reached by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include room service, an alarm call service, a laundry service and a hotel shuttle bus.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 75 non-smoking rooms.

sport

The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna, massage treatments and a solarium.

meals

Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Palacio de Aiete

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Massage
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Gym
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  Golf
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  Events

Location

Around this property:

Public Transport

100 m

Bars / Pubs

2000 m

Beach

2000 m

Shopping opportunities

2000 m

Nightclub

2000 m

Restaurants

2000 m

Golf Course

25000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

149

Very Good

339

Average

181

Poor

Terrible

Recent Reviews: 758

User:Maureen J
Trip type: Family
One of the worse experiences of rude staff that I have experienced
Invalid Date
I never do reviews and travel a lot but I have never stayed in a hotel ever in my life where the staff were so rude ! I worked in hospitality and would always leave tips however the treatment of the older people in the group that I didn’t know was awful !! There were some elderly and exceptionally polite but were treated with such utter disrespect. My own mother wasn’t well and for two days I asked for tea to be told on bothThe bar and restaurant we are out of tea !! The guy in the bar was so rude I thought he was joking or perhaps misunderstood me but no just rude . I would have left if my mother had been able to leave
User:Aamir H
Trip type: Family
Excellent for families and babies
Invalid Date
What an amazing hotel located in a quaint neighborhood of Donostia! We got a suite for a couple and our 1 year old baby, and the hotel provided us a nice bassinet for the baby. The AC mostly worked (needed to ask the front desk for help) but the staff was very courteous.There is a terrace and a fitness center, and a nice restaurant as well. It is also located near several nice cafes and restaurants . Highly recommend. The only issue is that this is located in a suburb so you will need to take a taxi or uber to get to the city center.
User:Paul A
Trip type: Couples
4 star hotel in pictures, 2 stars in reality
Invalid Date
I've chosen the hotel because it had a parking and it was în the free traffic zone. It had 4 stars and nice pictures. But the reality hit us when we got into our room. It was really old, with smelly pillows and bad furniture.At most it should have 2 stars not 4.I strongly recommend you to chose another one.
User:O8916PYandrews
Trip type: Couples
Highly Recommended!
Invalid Date
From the initial friendly welcome to the swift checkout, this was an excellent 11 day stay and we intend to return. We were in a third floor, front facing balcony room (323), which was a decent size, with clean bathroom and pleasant views from the balcony (pictured). Breakfasts were excellent, and whilst we didn't use the restaurant for an evening meal, the bar food, sent out directly from the kitchen, was of good quality.Parking might be an issue at certain times of the day, but there is further parking across the street so it shouldn't be a problem. We got a space straight away and didn't use the car at all during our stay but when we walked out of the hotel, we could usually see a space.It's a 20-30 minute walk down to the beach/town, and the uphill walk back an be quite gruelling, but we only did it once, as the buses were so frequent and dropped you within 200m from the hotel. Tip: go to the Information Centre in town and get a Basque Card, which lasts for 10 days, gives you reduced prices on many attractions, and makes a single local bus journey absurdly cheap, 69c from memory.If you want to be in the middle of the San Sebastian action, this is not the hotel for you, but as a peaceful retreat with easy bus access to town this is just the job. Highly recommended!
User:Martin H
Trip type: Couples
Impossible trying to find a car park space nearby
Invalid Date
I was expecting far more based on the photos on their website.The biggest issue here is trying to find a carpark which was a disaster as this is in a residential area and I ended up having to park a long way away.The room we had was a reasonable size but they hadn't dried their sheets and towels properly and they smelt musty. The check in process took ages and a long queue of people built up.Breakfast was reasonable.