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Barrio de las letras, Madrid Share this Deal
About NH Collection Madrid Palacio de Tepa
This hotel is located right in the heart of Madrid.
The hotel has a lift and features 85 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine.
Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.
The sun loungers are perfect for soaking up some sun. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and massage treatments.
Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including diet meals, are also available. The hotel also offers special catering options.
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.
Amenities at NH Collection Madrid Palacio de Tepa
Facilities
Air conditioning
Bar(s)
Bicycle Hire
Café
Car Park
Cloakroom
Conference Room
Currency Exchange
Disability-friendly
Garage
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Pets
Restaurant(s)
Room Service
Shops
TV Room
Wifi
Hygiene
Contactless payment
Hand sanitiser
No high-touch furnishings
No high-touch furnishings in public areas
Protective hygiene screens
Protective masks for guests
Social distancing regulations
Use of commercially available disinfectants
Meals
Special Diet
Special Offers
Sport/Entertainment
Aerobics
Cycling/Mountain Biking
Gym
Massage
Sauna
Sun loungers
Location
Around this property:
Centre
0 m
Beach
485 km
User Rating & Reviews
Excellent
1203
Very Good
428
Average
92
Poor
30
Terrible
28
Recent Reviews: 1781
User:juliaatwhiteroding
Trip type: Couples
Great central Madrid hotel
01 Feb 2026
User:Carlos F
Trip type:
not a 5 Star Hotel
07 Jan 2026
User:Cfernandez17
Trip type: Family
Not a 5 Star Hotel
07 Jan 2026
User:Tibor M
Trip type:
Not 5* but ok overall especially location
28 Dec 2025
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