Be Live Experience Orotava

Name: Be Live Experience Orotava
Address: Avenida Aguilar y Quesada, 3, Tenerife, spain
Telephone: +44-204-505-9777
Rating: 3.8

Puerto de la Cruz, Tenerife, Canary Islands, Spain

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About Be Live Experience Orotava

location

This hotel is centrally located near to Piramides de Martianez shopping centre. The beach and the bathing area of Lagos Martianez are only around 200 m away. Entertainment venues and public transport links are to be found in the surrounding area and within walking distance.

facility

The hotel has 225 rooms, including 9 suites and 212 double rooms, which are located on 12 storeys and are reachable by 3 lifts. The reception desk is open round the clock. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a car hire service, medical assistance, a laundry service and a hairdresser. 5 conference rooms are available for lectures, presentations and meetings.

rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Most units include a balcony with sea views, where guests can relax and linger a while. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. A direct dial telephone, a television with satellite/cable channels and WiFi (for a fee) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked.

sport

The hotel provides a number of options for sport and leisure. While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including a gym and billiards. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

meals

Dining facilities include a café and a bar. Guests can enjoy their meals in the cosy atmosphere of the 2 restaurants, which are equipped with high chairs. Catering options include bed and breakfast, half board, full board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Special culinary options, such as vegetarian dishes, are also available. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Be Live Experience Orotava

Facilities
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  Air conditioning
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  Conference Room
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  Room Service
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  Laundry Service
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  Garage
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  Pets
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  Elevator/ Lift
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  Laundry
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  Smoke detector
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Salon
Common Area
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  Outdoor Furniture
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  Reception
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  Sun Deck
Distances
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  Beach
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
Hygiene
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  Gym/ Fitness centre
Meals
- -
  Breakfast Buffet
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  Bar
- -
  Cafe
- -
  Restaurant
Room Facilities
- -
  Bathtub
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  Minibar
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  TV
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  Room service
Security
- -
  Fire extinguishers
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Gym
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  Billiards/Snooker

Location

Around this property:

Public Transport

100 m

Beach

200 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

993

Very Good

851

Average

526

Poor

206

Terrible

179

Recent Reviews: 2755

User:Excursion46585094462
Trip type: Couples
Overnight care of guests needs improvement
Invalid Date
Good location in centre of town near amenities.Having visited this hotel 4 times in the last year and 5 in total the atmosphere in the dining room is now much improved and typically a pleasant experience. Unfortunately one newer reception staff appears to have fallen behind previous customer service standards, in my experience. Also overnight the staff is only one person who is not permitted to leave reception. Note, there is no security. Therefore any problems may not be adequately supported and any face to face interaction with staff requires a visit to reception in the night. In addition there is an issue with the internal phone system that allows phone calls between rooms and there is no way to trace who and when these calls are made. This allows for harrassment between guests including unwanted overnight ringing. These issues, in my opinion and experience are serious and if addressed will provide a needed improvement.Any issues with staff attitudes from the guest point of view require some method of review without prior judgment of either staff or guests, as currently, the hotel appears not able to deal with this sensitively.
User:Chloe W
Trip type: Couples
Not coming back
Invalid Date
Location is great. Shopping centre is across the road and a short walk down the hill to the main strip with shops, restraunts and right on the sea front which is stunning. Atmosphere is very dull. Very little going on in a day time and entertainment at night doesnt start until 9pm. Definitely would not stay here with kids. Rooms are very dated and basic. The pool is much smaller than it appeared to be on the photo and there is damage in/around the pool of little bits of tile missing which could cause a safety issue. Cleanliness was good. Could see them every morning from our balcony cleaning around the pool and the sun loungers. Food was shocking. Very repetitive and random with very little to make an actual meal with. Half of it was cold. We ended up eating out quite a few meals because we was sick of the same and repetitive food. Some of the staff were very rude. Overall this hotel was definitely not the 4 star standard it was advertised. We will return to the area but definitely not the hotel.
User:GavinS482
Trip type: Couples
Fair honest review from a British couple who stayed for a short 4 day break.
Invalid Date
Fair honest review from a British couple who stayed for a short 4 day break.Reading the reviews before coming I was a little bit worried that I had made a mistake booking this hotel.Check In.Pleasant and quick arrived 9.40pm and advised to pop down and have food from the buffet that was due to close on return our key was ready.Location Fab location close to local bars, shops and café,.All Inclusive - Drink Typical All inclusive. Not the best I've had not the worst. Average at best.Tip if you want Water to go to the room ask. They will give you a bottle for your room. The is no Fridge in the room. Access to a paid Mini bar onlyAll inclusive - FoodTypical All inclusive. Food well cooked and some variety. Not the best for fussy eaters but there is always Pizza and Chips.HotelDated but clean. Air conditioning in room. StaffSome staff seem quite rude and do not treat British guests the same as other nationalities. EntertainmentLacking - Poor at best.Personally the hotel was average overall but served the purpose for what we booked. Short break. Would I come back for a short break possibly due to location. I do feel the hotel could make minor improvements. The simple repairs of missing tiles in the pool. Hotel staff treating all guests the same. Entertainment actually cater to all guests.
User:noreen m
Trip type: Friends getaway
Hightly recommended
Invalid Date
This hotel is an absolute must..the value for money from the scrumptious food to the drinks in the all inclusive package which we had ..was incredible..nothing spared ..such a close distance to the strip.. shopping centre across the road pubs club to name a few..Loved it!
User:Marta W
Trip type: Family
More for adults than families
Invalid Date
I’m very happy with this hotel. Atmosphere was great, some staff working there don’t speak English but this was not a problem, hard working waitresses & waiters. Rooms are clean, cleaned every single day, towels changed. Location is lovely, you have shopping centre opposite that hotel. Just parking prices are quite expensive. We parked our car 15 min away from hotel, not too bad, nice to walk in this lovely weather. Food- nice choices, lots of sweets to choose as well. Good for kids, specially an ice cream corner. Thanks for nice week. I do recommend this hotel more for adults than families with small children, but we did enjoy anyway. ??