Olympia Hotel Events & Spa

Recent Reviews: 723

• User:RobSallisProkopiou

  Trip type: Solo travel

  Could do better

  Invalid Date

  Pros & cons to the Olympic hotel & spa Pros 1. Good location for public transport 2. Air conditioning3. Great free gym - great spa 4. Rooms cleaned daily 5. Nice shower in the room Cons1. Breakfast-chef can't cook eggs properly. Fried or scrambled!2. Get there early if you want to eat an evening meal because there's no chef to replenish menu. So when it's gone it's gone! The actual food was just passable! 3. Desserts are awful 4. Waiting staff are generally unhappy to be there 5. When I challenged a waitress about replenishing lettuce she snapped at me. All in all bad attitude.ln the paying customer. Who pays their wages!! RUDE! Avoid ! Would I stay again? For the price yes, I got it really cheap. But if I had to pay full price I would be more unhappy! 6. No tea & coffee making facilities in the room. Although there is a fridge. 7. I blame operational managers! This hotel is not 4 stars. 3.5 at most.

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• User:Nick S

  Trip type: Family

  A Complete Nightmare: Severe Safety, Maintenance, and Service Failures – Avoid at All Costs

  Invalid Date

  A Complete Nightmare: Severe Safety, Maintenance, and Service Failures – Avoid at All CostsRating: 1/5 StarsWe recently traveled to Valencia, Spain, for a baseball tournament and booked three rooms for our family of six for a one-week stay. What should have been a great family trip quickly turned into the worst hotel experience we have ever had. While they claim to be a 3-star hotel, that is a massive stretch.Here is a breakdown of the unacceptable issues we faced during our stay:No Basic Amenities on ArrivalWhen we first arrived, we quickly discovered that there were absolutely no food options available on-site. There wasn't even a vending machine or a small lobby shop to purchase a bottle of water after a long day of travel.No Air Conditioning During a HeatwaveWe arrived in the middle of a severe heatwave, only to find that the air conditioning in our room was completely broken. While everyone else's AC worked perfectly, we had to suffer for the first three full days of our trip. They sent a technician up twice before it was finally resolved, leaving us sweltering in our room for nearly half the week.Trapped in the ElevatorThe hotel only had one operating elevator—the other was completely broken down—and the "working" one was incredibly unreliable. On day five, we literally got stuck in the elevator between two floors. We were trapped in there for 25 minutes with zero air conditioning during the heatwave.A Life-Threatening Food Allergy IncidentThe most horrific part of our stay happened on day six while having lunch in the hotel cafeteria. My son has a severe, life-and-death gluten allergy. We explicitly asked the server if the meatballs had gluten in them. The server went to the kitchen to check and assured us they were safe. Because of the severity of the allergy, we asked him to double-check two more times. After checking three separate times, we were promised there was absolutely no gluten.Half an hour later, my son went into a full anaphylactic reaction. We had to administer two EpiPens, call an ambulance, and have a doctor come to the hotel to treat him with additional medication. This was entirely due to the extreme negligence of the hotel's food staff.Insulting Customer ServiceWhen we went to check out and addressed these disastrous issues—especially the fact that my son almost died due to their kitchen staff's negligence—management offered us an insulting €10-per-day credit as "compensation." When my wife told them this was completely unacceptable, they had us fill out a complaint form and promised to get back to us within two days. It has now been over a week, and we have heard absolutely nothing.Other Notable Issues:Cleanliness: The facility is just not clean.Staff: The employees were consistently unfriendly and unhelpful.Security & Parking: The parking garage is extremely small and difficult to navigate. Worse, security is non-existent; you just pull up and they let anyone in without checking credentials or room keys.Dining: Aside from the allergy nightmare, the overall food options were incredibly sparse and generic at best.The Verdict:I would rate this as one of the absolute worst hotels I have ever stayed in. If you are traveling to Valencia, do yourself a favor and book anywhere else. Do not put your family's safety, comfort, or peace of mind in the hands of this hotel.

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• User:Alessandro C

  Trip type: Couples

  Nice stop in Valencia

  Invalid Date

  Great hotel near Alboraya metro station — from there, you can reach the city center in just 10 minutes.Comfortable rooms, although the bathroom is a bit outdated.For a 4-star hotel, I expected a little more, but overall it offers good value for money.The swimming pool can only be used during certain hours.Recommended for a 1–2 day stay.

• User:David E

  Trip type: Solo travel

  One week business travel (african canadian)

  Invalid Date

  The location is good. Enjoyed the free parking on the street.hotel has paid parking of €10 per night but didn't use it. The room is ok. The breakfast is decent. The pool is not like in the image, its a standard gym pool with lanes. They is a gym but it and the pool opens from 7am to 10pm. Walking distance from a Aldi store.

• User:Jing E

  Trip type: Solo travel

  confirmed BED BUGS/punaise de lit/chinche

  Invalid Date

  Was there for the Valencia marathon on Dec. 7, 2025, booked through the official race organizer, Transviasport. Was bitten by bed bugs during the stay and it's confirmed, I saw and bagged several bed bugs. I had allergic reactions to the bites and was taken to the hospital. The hotel and the booking agency currently refuse to compensate. It was also not pleasant dealing with the hotel staff. Please practice caution. Olympia Grupo, Dueño at Olympia Hotel, Events & Spa, responded to this review We are very sorry for the negative experience you had during your stay and the inconvenience this caused you. We want to assure you that what happened does not reflect our usual standards of cleanliness and quality.The room was disinfected immediately, and all necessary measures were taken to ensure the safety and comfort of our guests.

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