Silken Puerta Valencia

Name: Silken Puerta Valencia
Address: Avenida Cardenal Benlloch 28, Valencia, spain
Telephone: +44-204-505-9777
Rating: 4

Valencia, Spain

Share this Deal share

About Silken Puerta Valencia

location

This up-market hotel lies in the tourist and city centre of Valencia and close to the 'City of Arts & Sciences'. Public transports links are only 100 m away. Bars as well as restaurants are within 500 m of the hotel. Shops and nightclubs are located 1 km away. The nearest beach is 3 km away.

facility

7 suites, 13 single rooms and 137 double rooms are located on 7 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 157 non-smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including cycling/mountain biking and a gym. A dance club offers fun and entertainment.

meals

Dining facilities include a restaurant with air conditioning, a café and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Silken Puerta Valencia

Facilities
- -
  Air conditioning
- -
  24-hour reception
- -
  Shops
- -
  Conference Room
- -
  Room Service
- -
  Laundry Service
- -
  Bicycle Hire
- -
  Pets
- -
  Elevator/ Lift
- -
  Ironing services
- -
  Laundry
- -
  Newspaper
- -
  Parking
- -
  Smoking rooms
- -
  Wifi
Beauty and Spa
- -
  Massage
Business Center and Conferences
- -
  Business Center
Distances
- -
  Beach
General Services
- -
  Concierge
- -
  Luggage storage
- -
  Multilingual Staff
- -
  Pool/ Beach towels
- -
  Wake-up Call / Service
- -
  Wheelchair
Hotel Type
- -
  Family-friendly Hotel
Hygiene
- -
  Contactless check-in/-out
- -
  Protective equipment for employees
- -
  Packaged meals
- -
  Protective equipment for guests
- -
  First-aid services
Meals
- -
  Breakfast Buffet
- -
  Breakfast Served
- -
  Special Diet
- -
  Continental Breakfast
- -
  Bar
- -
  Cafe
- -
  Restaurant
Object Information
- -
  Fax
Room Facilities
- -
  Shower
- -
  Bathtub
- -
  Hairdryer
- -
  Minibar
- -
  TV
- -
  Closet
- -
  Room service
- -
  Toiletries
Sport/Entertainment
- -
  Events

Location

Around this property:

Public Transport

100 m

Bars / Pubs

500 m

Restaurants

500 m

Shopping opportunities

1000 m

Nightclub

1000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

726

Very Good

1010

Average

343

Poor

Terrible

Recent Reviews: 2232

User:Quest42716910977
Trip type: Family
Definitely the Best Experience – Highly Recommended!
Invalid Date
We had a great stay.Breakfast was plentiful, fresh, and always well stocked. The rooms were clean and tidy, with towels changed regularly and everything kept well maintained.We also appreciated that the reception staff kept our luggage after check-out until our late evening flight.The location was perfect for us, between the Old Town and the beach. Everyone was very kind and professional. Compliments to the entire staff, we would definitely come back!
User:Johnnyonefoot
Trip type: Friends getaway
Tip Top City Hotel
Invalid Date
Fab hotel in the city centre. Stay for 2 nights and very comfortable beds and twin rooms. Reception very helpful and very easy check in online for all my rooms (13 in all). Hotel bar staff were superb and within easy walk to the Mestalla Stadium, local Metro, & Old Town.Would highly recommend ????
User:Delphine M
Trip type: Couples
Moldy and noisy at night
Invalid Date
White the location is great, I don’t have any other positive remarks on this hotel. Very noisy with people shouting in the hallways until 1 am so loud it sounded like they were inside the room. Very hard beds. The walls are full of discoloration and look kinda mouldy. Cristina Perez, Atención al cliente/recepción at Silken Puerta Valencia, responded to this review Dear guest;Thank you for taking the time to tell us about your stay . I am sorry that your experience did not meet your expectations. We continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Best regards. Hotel Silken Puerta Valencia
User:Anna S
Trip type: Friends getaway
Terrible experience
Invalid Date
I had a terrible experience at Silken Puerta Valencia. The first room had a very strong, unpleasant smell, and as soon as I walked in, I had difficulty breathing. The front desk offered me another room, but although the odor was less intense, it was still present. I asked to cancel my reservation without a penalty because I believed the conditions posed a risk to my health, but both the hotel and Booking.com denied my request. In the end, I had to pay for a stay in a room that I felt was threatening my health, which was extremely disappointing. Cristina Perez, Atención al cliente/recepción at Silken Puerta Valencia, responded to this review Dear Anna, Thank you for taking the time to tell us about your stay . I am sorry that your experience did not meet your expectations. We continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Best regards. Hotel Silken Puerta Valencia
User:Baggio1018
Trip type: Couples
Wanted to rate higher
Invalid Date
In general, the hotel is not bad but perhaps let down by the management approach. Never been in a hotel where they offer complimentary water for the first night alone (as we did not need our room cleaned during our stay, we asked and were pointed to the vending machine) - we had no problem buying our own but just felt odd during a hot June.Location is fine - it is NOT by a metro station though, so bear that in mind. There are bus stops nearby but watch the timetables. Got a bit noisy, we could hear people in the corridors and also the noise from the road during the night.The room itself was fine, spacious, bed was comfortable and shower worked fine. The mini-fridge though, if management know how hot Spain can get in the summer, then at least provide a functional unit that is cold. Ours barely stopped things getting hot.We didn't have their breakfast so cannot comment (although there are several cafes and bakeries nearby).Overall, decent stay aside from the points mentioned above. Cristina Perez, Atención al cliente/recepción at Silken Puerta Valencia, responded to this review Dear guest, Thank you for taking the time to send us this review of your recent stay at our hotel. We have taken good note of your remarks. We appreciate your insight and will do our utmost to improve our services. We hope to have the pleasure of welcoming you back for an improved experience. Best regards, Hotel Silken Puerta Valencia