Hilton Stockholm Slussen

Recent Reviews: 4129

• User:K K

  Trip type: Family

  higly recommended

  Invalid Date

  Its a great location, a clean fresh and nice hotel! I would reccomend the executive rooms they have great value. Daria Litvinenko, Guest Services / Front Office at Hilton Stockholm Slussen, responded to this review Dear 538klaask,Thank you very much for your wonderful review and recommendation.We are delighted to hear that you enjoyed our location and found the hotel clean, fresh, and comfortable. It is especially rewarding to know that you found our Executive Rooms to offer great value and that they contributed positively to your stay.Your kind words are greatly appreciated and will be shared with our team. Feedback like yours motivates us to continue providing memorable experiences for our guests.Thank you once again for choosing Hilton Stockholm Slussen. We hope to have the pleasure of welcoming you back to Stockholm in the near future.Kind regards,Daria LitvinenkoFront Desk Team MemberHilton Stockholm Slussen

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• User:R5595IWlynnec

  Trip type: Couples

  Wonderful experience!

  Invalid Date

  Awesome Cleanliness, helpful staff, room size great, amazing shower, luxurious atmosphere, no noise, ideal location. Amenities were great and super clean. Not sure of the price as it was part of a tour. I would highly recommend a stay here to anyone! Front Desk Hilton Slussen, Guest Services / Front Office at Hilton Stockholm Slussen, responded to this review Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the cleanliness, spacious room, luxurious atmosphere, and especially the shower. It’s also fantastic to know our team made you feel well looked after and that the location and amenities added to your experience.Your recommendation truly means a lot to us, and we hope to have the pleasure of welcoming you back again in the future!

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• User:DayTrip96009

  Trip type: Solo travel

  Beauty past its prime

  Invalid Date

  am extremely dissatisfied with this hotel. At nearly 2800 SEK per night, the experience was frankly unacceptable.The hotel gives a worn-out and outdated impression throughout. The carpet in the room was coming loose in several places, the bathroom door showed poorly repaired damage, the space between the windowpanes was dirty, and the overall standard felt shabby and neglected. There was absolutely no sense of luxury, elegance, or premium quality despite Hilton’s global reputation. The postmodern 1990s interior design has aged badly — this is very much a faded grandeur.To make matters worse, the hotel charges extra for WiFi (85 SEK) and even has the audacity to charge 35 SEK for a small carton of water. For a hotel in this price range, that feels remarkably cheap and petty.Were it not for the excellent location near Slussen, close to Stockholm’s Old Town and city centre, this Hilton could easily be mistaken for a tired and run-down provincial city hotel in a mediocre Swedish town.The poor sound insulation was the final insult. At this price level, guests should reasonably expect peace and comfort — not noise bleeding through the walls.Never again. Daria Litvinenko, Guest Services / Front Office at Hilton Stockholm Slussen, responded to this review Dear DayTrip96009,Thank you very much for taking the time to share such detailed feedback regarding your recent stay with us at Hilton Stockholm Slussen. We are genuinely sorry to learn that your experience did not meet the expectations you had for your visit to Stockholm.Although we are pleased to know that you appreciated our location near Slussen and Stockholm’s Old Town, we regret that several aspects of your stay left you disappointed and affected your overall impression of the hotel. Please accept our sincere apologies for this.We are especially sorry to read your comments regarding the condition and presentation of the room and hotel interiors. Hilton Stockholm Slussen is a long-established property located in one of the oldest and most historic parts of the city, and while many guests appreciate the character and atmosphere connected to the building and surrounding area, we fully understand that some parts of the hotel may feel more classic in style compared to newer modern properties. Maintaining the hotel to the highest possible standard remains very important to us, and your observations regarding the room condition and details you experienced have been shared internally for further review and follow-up.Regarding the Wi-Fi access, complimentary standard internet is available to all Hilton Honors members. As Hilton Honors membership is completely free of charge and can be registered within just a few moments, many guests choose to join the program in order to enjoy this and other additional member benefits during their stays.We would also like to provide some context regarding bottled water. In Sweden, tap water is considered among the cleanest and highest quality drinking water in the world, and it is perfectly safe to drink directly from the tap. As part of both local sustainability practices and our environmental commitments as a Green Key certified hotel, we actively aim to reduce unnecessary usage of cartons and plastic bottles wherever possible. For this reason, we encourage the use of fresh tap water and are always happy to assist guests with information or alternatives during their stay.We are truly sorry as well that the sound level affected your comfort during the stay. Due to the hotel’s very central location in the heart of Stockholm, some rooms can naturally experience more city sounds depending on room placement and individual sensitivity to noise. While many guests enjoy the lively city atmosphere and report comfortable and quiet stays, we fully understand that the experience can differ from person to person. We would always encourage guests to contact our reception team during the stay whenever possible, as we are more than happy to assist in finding a quieter or more suitable room alternative whenever availability allows.Please know that all guest feedback is taken seriously and reviewed carefully, as it allows us to better understand where we meet expectations and where improvements are still needed. We genuinely appreciate you taking the time to share your honest impressions with us.We hope that despite your disappointment on this occasion, there may be an opportunity to welcome you back again in the future and provide you with a more positive experience.Kind regards,Daria LitvinenkoFront Desk Team MemberHilton Stockholm Slussen

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• User:anne239

  Trip type: Family

  Great base to explore Stockholm

  Invalid Date

  We just spent four wonderful nights in Stockholm with our adult daughter. The hotel is in an excellent location - walking distance to the old part of town and major transport routes (subway, ferry, bus) are reached easily too. The staff were very helpful, particularly the two Alex's on the front desk. Our room was clean and comfortable and had all the amenities you would expect from a Hilton. Breakfast was plentiful and delicious with omelettes cooked to order and plenty of other dishes to choose from. Daria Litvinenko, Guest Services / Front Office at Hilton Stockholm Slussen, responded to this review Dear anne239,Thank you very much for taking the time to share such a wonderful review regarding your recent stay with us at Hilton Stockholm Slussen.We are truly delighted to hear that you and your family enjoyed your stay in Stockholm and that our location made it easy to explore both the Old Town and the city’s transportation connections.It is especially rewarding to know that our team helped make your stay memorable, and we will gladly share your kind recognition with both Alex colleagues at the Front Desk. Your lovely comments regarding the cleanliness and comfort of the room, as well as the breakfast experience, are also highly appreciated. We are very happy to hear that you enjoyed the omelette station and the variety offered at breakfast.Thank you once again for your kind words. We sincerely hope to have the pleasure of welcoming you and your family back to Hilton Stockholm Slussen again in the future.Kind regards,Daria LitvinenkoFront Desk Team MemberHilton Stockholm Slussen

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• User:Ightham1

  Trip type: Couples

  Wonderful stay

  Invalid Date

  We loved the location and friendly and helpful welcome. We were on the 3rd floor with a great view over the water. Very clean room and little noise heard. The breakfast was superb. Nothing was too much trouble for the staff. The omelette station, waffle machine, juicer, gluten free section and local delicacies made us spoiled for choice. Would happily stay again Daria Litvinenko, Guest Services / Front Office at Hilton Stockholm Slussen, responded to this review Dear Ightham1,Thank you very much for your wonderful review and for choosing Hilton Stockholm Slussen during your visit to Stockholm.We are truly delighted to hear that you enjoyed our location, the warm welcome from our team, and the beautiful water view from your room. It is also fantastic to know that you found the room clean and comfortable and were able to enjoy a peaceful stay.Your kind comments regarding our breakfast experience mean a lot to us. We are especially pleased that you appreciated the omelette station, waffle machine, fresh juice options, gluten-free section, and local delicacies. Our team works hard to offer a varied and enjoyable breakfast experience for all guests, so your feedback is very rewarding to hear.Thank you once again for your lovely words. We would be absolutely delighted to welcome you back again in the future for another enjoyable stay in Stockholm.Kind regards,Daria LitvinenkoFront Desk Team MemberHilton Stockholm Slussen

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