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    Homeswitzerland

    Mercure Zurich City

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    Mercure Zurich City

    locationSwitzerland, Zurich

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    About Mercure Zurich CityAbout Mercure Zurich City

    Location

    This hotel is situated in a quiet neighbourhood in the heart of Zurich.

    Facility

    The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. Children can enjoy the playground. Parking facilities available to guests include a garage and a car park (for a fee). Further services include a babysitting service on request, medical assistance, an alarm call service, a laundry service and a hairdresser. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

    Rooms

    Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. A telephone, a TV, a radio and WiFi ensure optimal comfort. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

    Sport

    Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments.

    Meals

    Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available.

    Payment

    The hotel accepts the following credit cards: American Express, VISA, JCB and MasterCard.

    Amenities at Mercure Zurich City Amenities at Mercure Zurich City

    • Facilities

      • -

        Air conditioning

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        Bar(s)

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        Bicycle Cellar

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        Bicycle Hire

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        Café

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        Car Park

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        Conference Room

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        Currency Exchange

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        Disability-friendly

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        Garage

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        Hairdresser

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        Hotel Safe

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        Laundry Service

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        Lifts

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        Medical Assistance

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        Pets

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        Playground

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        Restaurant(s)

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        Shops

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        Small supermarket

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        Wifi

    • Hygiene

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        Contactless payment

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        Enhanced cleaning programme

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        Hand sanitiser

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        Housekeeping only upon request

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        Hygiene training for staff

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        Medical teleconsultation

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        No high-touch furnishings

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        No high-touch furnishings in public areas

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        Packaged meals

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        Protective hygiene screens

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        Protective masks for guests

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        Sanitiser dispenser

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        Social distancing regulations

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        Use of commercially available disinfectants

    • Meals

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        Breakfast Buffet

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        Continental Breakfast

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        Special Diet

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        Special Offers

    • Sport/Entertainment

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        Aerobics

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        Cycling/Mountain Biking

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        Gym

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        Jacuzzi

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        Massage

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        Sauna

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        Steam bath

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        Sun loungers

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        Sun terrace

    LocationLocation

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    User Rating & ReviewsUser Rating & Reviews

    • Locationrating
    • Sleep Qualityrating
    • Roomsrating
    • Servicerating
    • Valuerating
    • Cleanlinessrating

    Excellent

    63

    Very Good

    63

    Average

    19

    Poor

    18

    Terrible

    23

    Recent Reviews: 186

    • User:matthew b

      Trip type:

      Convenient, Clean, and Quiet — Highly Recommended

      rating30 Jul 2025

      The hotel is conveniently located just 15 minutes by tram from the main train station, with the nearest tram stop only a 2-minute walk away. Additionally, the Altstetten train station is situated...

    • User:Swissdiver

      Trip type:

      Actually far from Altstetten station, and not quite a tower (highest floor = 4th)

      rating05 Jul 2025

      On that evening, the hotels in Zürich were all extremely expensive. So I decided to stay slightly outside of the city in this Mercure so called "Zürich City", that is actually located in Altstetten...

    • User:Peter R

      Trip type:

      Extremely disappointing. Avoid. You

      rating25 Jun 2025

      This hotel is decidedly subpar. The towels are thin like napkins. There is no room safe. There is no refrigerator in the room. You cannot adjust the air conditioning. The bathroom is ridiculously...

    • User:Curious28649308224

      Trip type:

      A big hotel giving out a big service!

      rating26 May 2025

      The best part will be the modern look of the hotel, wide hallway but the rooms are a bit small. The room is modern, really functional! Service at the restaurant for our breakfast and dinner was...

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