Wyndham Grand Phuket Kalim Bay

Recent Reviews: 1434

• User:Ouema

  Trip type:

  Wyndham Grand PKB - April 2026

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  The experience, overall, was amazing. The Wyndham team and staff were wonderful. The complimentary hotel services and vouchers to various activities made for a memorable time in Phuket. DOMINIC Egger, General Manager at Wyndham Grand Phuket Kalim Bay, responded to this review Dear Khun Alister,Your enjoyment of our warm and welcoming team brings us great joy. It's heartening to know our complimentary services and activity vouchers added to your memorable Phuket experience.Our resort’s location, resting on the hillside, allows guests to escape the bustling noise of the city and immerse themselves in the tranquility overlooking the Andaman Sea.During your next visit, perhaps explore our rejuvenating Zana Spa. Our skilled therapists offer extraordinary treatments like Thai herbal compress and Vichy Shower, perfect for a serene escape.We hope to welcome you again. Should you book directly, enjoy a 5% discount on your next visit for all room types with breakfast. Warm regards,Dominic Egger General Manager dominic.egger@travelandleisure.com Wyndham Grand Phuket Kalim Bay

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• User:Mina M

  Trip type: Couples

  Excellent Wyndham

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  Very good and helpful staff especially mr.osama who was very helpful ❤️❤️❤️🙏🙏 DOMINIC Egger, General Manager at Wyndham Grand Phuket Kalim Bay, responded to this review Dear Khun Mina,We're delighted to hear about your extraordinary stay at Wyndham Grand Phuket Kalim Bay and your kind words about Khun Osama. His dedication to creating joyful experiences is a true testament to our warm and welcoming team.Nestled on the scenic hills of Kalim, our resort truly offers a distinctive escape, allowing you to both relax and explore the vibrant surroundings. We invite you to savor culinary moments at Latitude 98, or sip a drink at the Infiniti Lobby Bar with views of Patong Bay.In case you plan a future visit, booking directly through our website grants a 5% discount on any room with breakfast.Thank you for sharing and we hope to welcome you back for more unforgettable moments.Warm regards,Dominic Egger General Manager dominic.egger@travelandleisure.com Wyndham Grand Phuket Kalim Bay

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• User:Youssef B

  Trip type: Couples

  Above expectations

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  It was perfect, everything went more than expected, and sure it won't be our last time!And special thanks for mr. osama the one who made anything around perfectly and smoothly done! Thanks wyndham, thanks Osama 🤍 DOMINIC Egger, General Manager at Wyndham Grand Phuket Kalim Bay, responded to this review Dear Khun Youssef B,We're overjoyed that your escape exceeded your expectations! Our team, especially Khun Osama, is thrilled to know they contributed to a memorable experience filled with smooth and perfect moments. The joy of welcoming you back to our distinctive retreat will be immense. During your next experience, consider savoring the Thai-infused cuisine at Latitude 98 or unwinding with a cocktail at Infiniti Lobby Bar as the sun sets over the Andaman Sea. Book directly on our website for 5% off your next stay, including breakfast.Warm regards,Dominic Egger General Manager dominic.egger@travelandleisure.com Wyndham Grand Phuket Kalim Bay

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• User:Getaway02841298977

  Trip type: Couples

  Great stay, excellent service, and special thanks to Osama.

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  I’d like to share my experience at Wyndham Grand Phuket Kalim Bay. It was truly a wonderful stay. I faced an issue with my room, but the hotel staff handled it very professionally and efficiently. The service was very satisfying overall. I would like to thank all the resort staff, especially Osama, for their great hospitality and support. DOMINIC Egger, General Manager at Wyndham Grand Phuket Kalim Bay, responded to this review Dear valued Guest, We truly appreciate your kind words. I am delighted to hear that our team, particularly Khun Osama, ensured you had a comfortable stay. Your acknowledgment of our team's professionalism, especially during your room issue, is warmly received. While you're with us, don't miss the chance to escape to our Zana Spa for a rejuvenating experience, or explore the culinary delights at Latitude 98. For your next visit, book directly through our website to enjoy a 5% discount on rooms and breakfast. Thank you again for choosing Wyndham Grand Phuket Kalim Bay. Warm regards,Dominic Egger General Manager dominic.egger@travelandleisure.com Wyndham Grand Phuket Kalim Bay

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• User:Big A

  Trip type: Couples

  Beautiful location but very flawed

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  So I planned and booked my 38th birthday trip and first trip to Thailand thinking it was going to be the experience of a lifetime and unfortunately it was not. I do want to preface my review with the fact that the grounds were beautiful and the views are immaculate however for what I paid it was a very u pleasant experience. So when I initially checked in, we were greeted by very friendly staff who brought us refreshments. Awesome! we were checked in and taken to our room. Well upon arriving to our room, my boyfriend and I wanted to shower and get settled. Well as I am using the toilet and get up to wipe and get in the shower my hair gets snagged. I call out for my boyfriend to see what I'm hooked to and he comes over and tells me that my hair is hooked to an opening in the wall that has exposed wires. He unhooks me I proceed to take a shower and once I get out, I go to turn the Ac down and the whole Electrical panel for the room falls out of the socket. Now I'm worried so I call down to inform staff and request towels. My boyfriend and I end up leaving to explore Phuket, upon arrival back we notice we have fresh towels however I don't see that anything else has been touched or fixed. This same night we wanted to use the robes that are given to guests to wear while there and my boyfriends robe did not have a full rope to tied around his waste as it was ripped smh. We go to bed and wake up and guess what it's my birthday yayyyyy. The morning of my birthday, I order a floating breakfast at approximately 7:30/8am and immediately get in my private pool. It comes, we eat and swim for a bit and take in the view. My boyfriend and I get out the pool to go take a shower and get ready for our activities that day and are meet with intense banging on our wall that's shared by our neighboring room. I'm scared so I peak my head outside of our front door and I see a very big, very intimidating angry man walking over. I ask him if there's a problem and he starts cursing out(on my birthday) and telling me they have a baby that's trying to sleep. I advise him that I'm sorry and it's mid morning not the middle of the night but all he has to do was come over and say that not be aggressive and rude. After the altercation, I immediately went back in the room and called the front desk staff. I am scared and sobbing and all they said was that we are both their guests and that they could move my room. I couldn't help but wonder why if I'm the one being attacked, why did I have to move rooms and not them?I couldn't help but think it's because we're black and the aggressors were Caucasian. Mind you we have an excursion to make it to but instead we packed up and moved rooms. We move rooms, fast forward everything seems to be ok electrically in the new room. However there are ants everywhere. We told the front desk this. We leave and go out to explore we come back and ordered room service. Well guess what we decided to shower before we ate and when we get out of the shower the entire plate is covered in ants, food that I was still billed for. Although scenically this resort is beautiful, for the price I paid I expected a way better experience and hospitality. DOMINIC Egger, General Manager at Wyndham Grand Phuket Kalim Bay, responded to this review Dear Khun Angelica Gomez,We're truly sorry for your experience during such a special occasion. Your concern about room safety is important. We've addressed the maintenance. If you have food out in the tropics ants will be very quickly everywhere. We have regular spray internal and external for the rooms to avoid but they have a very sweet tooths!Our resort’s setting on the serene hills of Kalim offers extraordinary views, and we hope you'll consider returning for an experience that fully embodies our commitment to creating joyful escape.Additionally, don’t miss out on this month’s offer - book directly and enjoy a 5% discount on your next stay. Warm wishes,Dominic Egger General Manager dominic.egger@travelandleisure.com Wyndham Grand Phuket Kalim Bay

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