Arena Hotel

Name: Arena Hotel
Address: Kucukayasofya Mah., Istanbul, turkey
Telephone: +44-204-505-9777
Rating: 4.3

Old City, Istanbul, Turkey

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About Arena Hotel

location

The hotel is located in the heart of the old city and is within walking distance of the main sightseeing monuments, restaurants, public transport and shops.

facility

The hotel welcomes guests in a 4-storey building with a lift and 27 non-smoking rooms. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. There are a number of shops as well. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee) and a laundry service. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. Equipped with a direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player and WiFi, the rooms provide many ways for guests to stay connected and entertained. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. The bathrooms have a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. The hotel has family rooms and smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. There is a wellness area with a spa, a sauna, a steam bath, a hammam and a beauty salon. Subject to charge: massage treatments. An entertainment programme and a kids' club are also options for entertainment.

meals

Various dining options are available, including a café and a bar. The non-smoking restaurant provides high chairs for children. Catering options include bed and breakfast and half board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Arena Hotel

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Salon
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  Spa
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Game Room
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  Library
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Special Diet
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Bathrobes
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  Closet
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Sauna
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  Events
Transfers
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  Airport Transfers
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  Shuttle Service

Location

Around this property:

Centre

500 m

Airport

17000 m

Airport

45000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

360

Very Good

208

Average

Poor

Terrible

Recent Reviews: 659

User:Meander23801029936
Trip type: Couples
Visit to Turkey
Invalid Date
Location is fantastic the rooms are traditional but very nice specially 211Drop offs and pick ups were always assisted. Great stay Arena Hotel, General Manager at Arena Hotel Special Class, responded to this review Dear Guest Thanks for your scoring and valuable comment, Hope to host you again. Best Regards
User:Theshoebox666
Trip type: Solo travel
Fab stay
Invalid Date
Had a great stay .guys on reception brilliant.breakfast staff fab .and cleaning great .very professional.and you must try the Turkish bath Fabulous .and location perfect near all the tourists places.best wishes to all the staff.x Garry Arena Hotel, General Manager at Arena Hotel Special Class, responded to this review Dear Guest Thanks for your scoring and valuable comment, Hope to host you again. Best Regards
User:Camper61979678132
Trip type: Business
Cockroach and dishonesty
Invalid Date
We stayed at this hotel for 5 nights. We thought we had got a great deal by booking with a huge Black Friday discount, but it turned out to be a complete scam, because the photos on Booking were of the suite, not of the rooms they actually sell.The standard rooms have holes in the skirting boards, the parquet flooring and the tiles, and cockroaches come out of them. At the reception there was an unwelcoming and rude man who could do very little when faced with the cockroach we caught in the shower. He changed the room only for me and not for my colleagues because they supposedly did not have “clear evidence”.Dishonest and rude. The hotel is not worth the money we paid! Arena Hotel, General Manager at Arena Hotel Special Class, responded to this review Dear ElianaRegret your scoring is very low and rare for us including your experssion style kindly note that your reservation was for a classic room second cheapest room type,whereas we have lager rooms like comfort,corner and suits but higher prices you accuse us for a complete scam which we have never deserve it.Because we display every type of rooms clearly on releted information documents ,you insisted your reservation was for a queen suit room but could not show any evidence we did not say to you this is a complete scam,Majority of clients praisingour reception staff for their kind and welcoming approach and helping attitude see such comment of other clients staying at same period as yours.We could only change your room because hotel was fully booked and not beacuse of not having clear evidence your insulting words saying dishonest and rude,,as this is the first time such comments have appeared in our review history.Best Regards
User:Pioneer560539
Trip type: Solo travel
Super caring and close to attractions
Invalid Date
After coming in exhausted with a cold from three weeks in North Africa I stopped over in Istanbul. Alas since last here the taxis hadn’t changed in ‘varied’ pricing but once arriving at Arena both concierge and manager barked at the poor driver about his fee. Even though it was late at night they welcomed me with refreshments and organised a better priced transfer prepaid. The breakfast was delicious and I was fussed over like family every time I came and went. Recommended
User:Oamaruvian
Trip type: Couples
Nice room and location
Invalid Date
Our room was nice and bright with good AC to keep it cool. There was a lot of noise from above due to wooden floors. Breakfast was very average at best. To be honest, your better off finding a nice cafe somewhere. The location was handy to the Blue Mosque area, being about 5 minutes walk. Staff were friendly and helpful, although we didnt have a lot to do with them. Arena Hotel, General Manager at Arena Hotel Special Class, responded to this review Dear GuestThanks for your scoring and valuable comment, Hope to host you again. Best Regards