Hotel Black Tulip

Name: Hotel Black Tulip
Address: Hotel Black Tulip, Istanbul, Istanbul, turkey
Telephone: +44-204-505-9777
Rating: 4.5

Old City, Istanbul

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About Hotel Black Tulip

Location

This hotel is located in the centre of Istanbul.

Facility

The hotel has a lift and features 32 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A number of shops, including a supermarket, are great for shopping or just browsing. There is also a playground for younger guests. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Hotel Black Tulip

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Cloakroom
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  Conference Room
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  Currency Exchange
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  Games room
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Playground
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  Restaurant(s)
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  Room Service
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  Shops
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  Small supermarket
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Contactless room service
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Mandatory mask-wearing
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective masks for guests
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
- -
  Breakfast Buffet
Sport/Entertainment
- -
  Cycling/Mountain Biking

Location

Around this property:

Centre

1 km

Beach

50 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

255

Very Good

106

Average

Poor

Terrible

Recent Reviews: 401

User:Maps28816633326
Trip type: Family
No Compassion, No Flexibility – Avoid at All Costs
22 Mar 2026
I am extremely disappointed with my experience with Black Tulip Hotel.We had a booking for my mother and two other pensioners, and due to serious safety concerns during the regional conflict, they could not take the risk of travelling. This was not a casual cancellation—it was a matter of safety for elderly people.Despite explaining the situation clearly and repeatedly, the hotel refused to offer any flexibility. No date change, no refund, no compassion. Just rigid, scripted responses.What makes this worse is that the hotel hides behind “policy” without any consideration for real-life emergencies. Even though cancellation policies can vary depending on booking type, basic human decency should come first—especially when dealing with vulnerable, elderly travellers.It is unacceptable that a business in the hospitality industry shows zero empathy in circumstances like this. Hospitality should mean understanding, not just enforcing rules when it benefits you financially.We were left with a complete financial loss and a very bitter experience. I would strongly caution others—especially families and older travellers—that if anything unexpected happens, you may receive no support at all.!!!!Very disappointing and frankly upsetting. I would not recommend this hotel based on how they treat customers when it truly matters
User:AnnaSC4321
Trip type: Couples
Aslan helped us without hesitation
19 Nov 2025
We were supposed to stay in a different hotel a block away from the Spice Bazaar expecting that since the place is expensive, we would have all the bells and whistles but lo and behold when we checked-in at 2 PM and we were brought to the room, we were offered an electric fan for us to use during our stay. We thought it was a joke but they were dead-serious. I told the manager that their website says they have A/C as a basic amenity. Not to mention that we arrived at 8:30AM, was not offered a welcome drink, and I had to ask where we can wait otherwise they just ignored us after swiping our credit card. The staff told my husband we were the 3rd couple who checked-out minutes after checking-in that week.I called the Hotel Black Tulip since we stayed there a year ago, Aslan immediately and willingly helped us. Within minutes after we checked-out from the other hotel, Aslan and Enver welcomed us and made sure we have eveything we needed. There was a big difference in customer service b/w hotels. Aslan, Enver and the other staff would always offer us something to drink each time they see us or other guests. Enver made wonderful cups of turkish coffee! The entire staff convene a very professional, courteous and friendly service, they always acknowledge your presence. Until our check-out, they sought to it that we had a great trip.Black Tulip hotel have A/C even during colder months and the best 10 days ever! We highly recommend them!
User:Saabera M
Trip type: Family
Exceptional Service, great location
24 Sept 2025
4-night stay. Location is extremely central, however access on arrival and departure is a bit challenging as the taxis cannot drop you at the entrance, which is on the tramlines, however the staff were readily available to assist with hauling of luggage in and out. walking distance to Blue Mosque, Hagia Sofia, Arasta Bazaar, Hafiz Mustafa. Coffee offered on arrival which was a lovely gesture. Having the ATM and forex exchange next to the hotel was a blessing. Lovely Turkish Delight store (Hafiz Omar) 3 shops down with the tastiest delights. Asalan, Furkaan and young blond gentleman were amazing at the reception. They even organized coffee and cookies for us one evening when we were in need of extra coffee. They also helped me with my esim issues and walked me to a cell shop to get assistance. Rooms were small but clean. Our shower was extremely small and had we been larger people, it would have been an issue, but we got by. Breakfast offering and staff was wonderful. transfer arranged from the hotel to the airport was great as well.
User:CarolL1772
Trip type: Couples
Hotel Black Tulip Istanbul
19 May 2025
Everything about our experience at the Black Tulip exceeded our expectations! The location could not have been more perfect for seeing the musts of Istanbul, and the price was reasonable for the value. The breakfast was excellent, and varied each day, Our room was immaculate and cleaned every day. The staff were exceptional, providing service well beyond what we expected, from meeting us in our taxi a block away from the hotel due to traffic issues, to solving our event booking problems and even internet glitches with our eSIM. It felt like we were staying with friends!
User:Vacationer31090
Trip type: Solo travel
Stay here! you sont regret it!
14 Apr 2025
Great hospitality, very helpful staff, made me want to move to Turkey! Honestly the staff couldn't do enough for me and my two chums. They were very knowledgeable, well presented and have a great sense of humour! Best trip in years! Beds were comfortable TV has only one English station, food at breakfast was lovely and plentiful.