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Atlantis, The Palm

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Atlantis, The Palm

locationJumeirah, Dubai, United Arab Emirates

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About Atlantis, The PalmAbout Atlantis, The Palm

location

Ideal for beach holidaymakers, active holidaymakers, families, young people, singles and nature lovers, this resort lies in the heart of Dubai, right by the sea. Public transport stops are just outside the door.

facility

The resort was modernised in 2020. The complex has a lift and features 166 suites and 1378 double rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus. A business centre with fax machine, projector and a flip chart and pens is available. Larger events can be organised with the help of the conference service.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. A welcome gift awaits guests. A balcony or terrace is among the standard features in the rooms. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a TV, a radio, a stereo system, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Cleaning on departure is among the services offered. A selection of pillows ensures a comfortable stay. Bathrooms are equipped with a shower, a bathtub, a whirlpool bath, a bidet and a baby bath. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products, a selection of towels and background music. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Family rooms are available for parents with children.

sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. The pool area also includes a hot tub, a waterslide and a pool bar. A terrace with sun loungers and parasols is available. The wide range of activities offered at the resort ensures that there is something new to do every day, including tennis, beach volleyball, basketball, paddle tennis and jogging. With jet skiing, banana boat rides, kayaking, snorkelling and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, badminton, billiards, darts, bowling, yoga, aerobics and pilates. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments, anti-ageing treatments, acupressure, aromatherapy, cellulite treatment and a reflexology massage. Leisure facilities include a kids' club, a kids' disco and live music.

meals

Dining facilities include 32 restaurants, a bar and a lobby bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast, half board and full board. Breakfast, brunch, lunch and dinner are available. Diet meals, gluten-free meals, vegetarian dishes, children's meals, organic food, halal food, lactose-free food, food combining, vegan food and whole, unprocessed foods can be prepared on request. Baby food is available for little ones. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction. For guests, a selection of alcoholic and non-alcoholic beverages as well as international brands and house favourite brands are included.

Amenities at Atlantis, The Palm Amenities at Atlantis, The Palm

  • Facilities

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      Air conditioning

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      Lobby

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      24-hour reception

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      Currency Exchange

    • -

      Shops

    • -

      Conference Room

    • -

      Room Service

    • -

      Laundry Service

    • -

      Garage

    • -

      Playground

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      Pets

    • -

      Elevator/ Lift

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      Ironing services

    • -

      Laundry

    • -

      Newspaper

    • -

      Parking

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      Smoke detector

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      Smoking rooms

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      Wifi

  • Beauty and Spa

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      Massage

    • -

      Salon

    • -

      Spa

  • Building Information

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      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Game Room

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      Outdoor Furniture

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      Sun Deck

  • Distances

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      Beach

  • Family and Kids

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      Childcare service

  • General Services

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      Concierge

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      Luggage storage

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      Multilingual Staff

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      Pool/ Beach towels

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      Wake-up Call / Service

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      Wheelchair

  • Hotel Type

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      Family-friendly Hotel

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      Gym/ Fitness centre

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      First-aid services

  • Indoor Activities and Sports

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      Yoga

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Special Diet

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      Continental Breakfast

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      Bar

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      Cafe

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      Restaurant

  • Object Information

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      Fax

  • Outdoor Activities and Sports

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      Snorkelling

    • -

      Water sports

  • Payment

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      ATM

  • Room Facilities

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      Shower

    • -

      Bathtub

    • -

      Hairdryer

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      Minibar

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      TV

    • -

      Room service

    • -

      Toiletries

  • Security

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      Fire extinguishers

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      Security Guard

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Outdoor Pool(s)

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      Swimming Pool

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      Sauna

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      Diving

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      Table Tennis

    • -

      Gym

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      Tanning Studio/Solarium

    • -

      Events

    • -

      Water Park

LocationLocation

Map preview

Around this property:

Beach

0 m

Centre

24000 m

Airport

38000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

10214

Very Good

750

Average

352

Poor

172

Terrible

319

Recent Reviews: 11807

  • User:4garethg

    Trip type: Family

    Cupcakes with Smiles

    ratingInvalid Date

    Nimmo and Kriss were great with our kids.

  • User:danielbloodworth

    Trip type: Family

    BSK Sunday Roast

    ratingInvalid Date

    Nemo and Krish made the roast at BSK even more enjoyable by entertaining our little one with cupcake decorating whilst we enjoyed a moment of peace! Atlantis The Palm, General Manager at Atlantis, The Palm, responded to this review Dear danielbloodworth,Thank you for sharing your lovely feedback with us. We are delighted to know that Nemo and Krish made your Sunday Roast at BSK even more enjoyable by creating such a fun experience for your little one with cupcake decorating. Your kind recognition will certainly be shared with them and the team.We look forward to welcoming you and your family back to Atlantis The Palm for another memorable experience.Best regards, Maryia Isachenka Manager, Quality and Guest Experience, Atlantis Dubai

  • User:Nora K

    Trip type: Friends getaway

    Water Aerobics!

    ratingInvalid Date

    Happy Patrick and Christopher ran a brilliant morning water aerobics session! Thanks for a refreshing start to our day ???? Atlantis The Palm, General Manager at Atlantis, The Palm, responded to this review Dear norakakati,Thank you for sharing your lovely feedback with us. We are delighted to know that Happy Patrick and Christopher made your morning Water Aerobics session such an enjoyable and refreshing experience. Your kind recognition will certainly be shared with them and the team.We look forward to welcoming you back to Atlantis The Palm for another memorable experience.Best regards, Maryia Isachenka Manager, Quality and Guest Experience, Atlantis Dubai

  • User:Nicole B

    Trip type: Family

    Really good

    ratingInvalid Date

    Aqua aerobics with Happy Patrick and Christian was 10/10. Really enjoyed! Atlantis The Palm, General Manager at Atlantis, The Palm, responded to this review Dear D4811PPnicoleb,Thank you for sharing your wonderful feedback with us. We are delighted to know that you had such a great time during Aqua Aerobics and that Happy Patrick and Christian made the experience a 10 out of 10. Your lovely recognition will certainly be shared with them and the team.We look forward to welcoming you back to Atlantis The Palm for another memorable experience.Best regards, Maryia Isachenka Manager, Quality and Guest Experience, Atlantis Dubai

  • User:Clarissa B

    Trip type: Friends getaway

    Great weekend getaway

    ratingInvalid Date

    The stay has been amazing, dinner at seafire with Abishek & Myo as our waiters and aquarobics with happy Patrick and Christian were our highlights ?????? Atlantis The Palm, General Manager at Atlantis, The Palm, responded to this review Dear clarissab513,Thank you for sharing your wonderful feedback with us. We are delighted to know that you had an amazing weekend getaway and that your dinner at Seafire, with the attentive service from Abishek and Myo, was a highlight of your stay. It is equally wonderful to hear how much you enjoyed Aquarobics with Patrick and Christian, and we will be delighted to share your lovely recognition with them and their respective teams.We look forward to welcoming you back to Atlantis The Palm for another memorable experience.Best regards, Maryia Isachenka Manager, Quality and Guest Experience, Atlantis Dubai

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