The Tower Plaza Hotel Dubai

Recent Reviews: 4558

• User:LeonidM467

  Trip type: Business

  Excellent!!!

  Invalid Date

  Outstanding Business Stay with Top-Tier HospitalityI recently stayed at The Tower Plaza Hotel Dubai for a business trip, and the experience exceeded expectations on every level. The hotel is perfectly located along Sheikh Zayed Road, making commuting to key business hubs, meetings, and airport connections seamless and hassle-free.The rooms are exceptionally spacious, comfortable, and well-equipped for working remotely, featuring high-speed Wi-Fi, a proper desk setup, and stunning views of the Dubai skyline. After a long day of meetings, the amenities provided the ideal space to unwind and recharge.What truly set this stay apart, however, was the world-class service. A special mention must go to Front Desk Manager Preeti Sharma. From the moment I checked in, Preeti demonstrated exceptional professionalism, efficiency, and warmth. She ensured my check-in was seamless, took care of all my business-related accommodation preferences, and made sure I felt valued throughout my stay. Her attention to detail and dedication to guest satisfaction set a high benchmark for hospitality.Whether traveling for work or leisure, The Tower Plaza Hotel is a premier choice in Dubai. I highly recommend it to any corporate traveler and look forward to returning on my next visit.

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• User:ashok p

  Trip type: Business

  Ms. Priti is an exceptionally valuable staff member and a great asset to The Tower Plaza Hotel. Her warm service and ded

  Invalid Date

  My stay at The Tower Plaza Hotel was absolutely wonderful. I would especially like to express my sincere appreciation to Ms. Priti, who was extremely helpful, kind, and professional throughout my stay.

• User:Hamdi K

  Trip type: Business

  Not recommend

  Invalid Date

  Excellent location, few steps to the metro station. Not clean from hotel door entrance to lefts to room itself. My room was spacious as my tour operator U/G to deluxe but nothing different in terms of assets. Wifi very bad in room with poor coverage in certain spots no coverage at all, and slow connection in rest if room. Breakfast very average with limited selections and again missing cleanliness. Expect an espresso machine in room as in all 5* hotels but found an old fashion kettle instead !!Could do much better in this facility to gain loyal customer.

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• User:RahulNuwararachchi

  Trip type: Solo travel

  Great Location and Excellent Value for Money

  Invalid Date

  I had a pleasant stay at Tower Plaza Hotel Dubai. One of the highlights was the spectacular city view from the higher floors, especially around the 50th–60th floors. The views of Dubai are truly impressive, particularly in the evening.The breakfast was very good with a nice variety of options, and the swimming pool was also a great place to relax. The front desk, bell, and other hotel staff were friendly, professional, and helpful throughout my stay.Overall, the hotel offers good value for money, especially considering its location and the amazing views from the higher floors.That said, the room amenities and furnishings are starting to look a little dated and could benefit from some refurbishment. I also noticed that the corridors could be cleaned and maintained better. This is an area where management could focus on improving the overall guest experience.Overall, a good hotel with excellent views, good service, and great value for money. I would be happy to stay again. Thet San, Guest Services / Front Office at The Tower Plaza Hotel Dubai, responded to this review Dear Valued Customer,Thank you for posting your comments and high scoring here and it was indeed a pleasure to have you as our guest, at The Tower Plaza Hotel.Rest assured that your kind remark will be taken into consideration.Once again thank you for your review and for your loyalty to the Tower Plaza Hotel We all hope that we will have the pleasure of welcoming you back, in the near future.Yours sincerely,Mina AtefFront Office Manager

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• User:Anas N

  Trip type: Business

  Extremely Disappointing Experience – Do Not Stay Here!

  Invalid Date

  I had an absolute nightmare of a stay at The Tower Plaza Hotel Dubai. The pictures online are completely misleading—the hotel is old, degraded, and severely run-down. The cleanliness was appalling, and the food at breakfast was dreadful. On top of that, overall service was painfully slow, and during breakfast, it was non-existent.The swimming pool was a complete disaster: filthy, poorly maintained, and nothing like the photos. To make matters worse, guests were swimming in regular full clothes with zero enforcement of pool attire rules. Even the walkway leading to the pool area feels like walking through a dirty parking garage rather than a hotel amenity!When I complained, they offered an "upgrade" to a Premium Room, which surprisingly turned out to be even worse than the standard room I booked. This hotel is nowhere near worth the money paid. I am deeply frustrated with every single aspect of this stay and will never return. Thet San, Guest Services / Front Office at The Tower Plaza Hotel Dubai, responded to this review Dear Valued Customer ,We would like to take the opportunity to thank you for choosing to stay at The Tower Plaza Hotel and for taking the time to share your experience with us. We continuously strive to deliver great guest experiences and are grateful to all feedback received which helps us understand our guests’ needs and expectations.Please rest assured that we have shared all of the comments you have highlighted with our team members and that they will take the necessary actions and for sure preventive ones accordingly. Once again thank you for your comment and for your loyalty to The Tower Plaza Hotel and hope that we will have the pleasure of welcoming you back in the near future.Yours sincerely,Mina AtefFront Office Manager

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