Al Hamra Residence

Name: Al Hamra Residence
Address: Vienna St., Ras Al Khaymah, united-arab-emirates
Telephone: +44-204-505-9777
Rating: 4.3

Ras Al Khaymah, United Arab Emirates

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About Al Hamra Residence

location

The hotel enjoys a great seafront location, surrounded by the mesmerising landscape of the Al Hajar Mountains.

facility

The hotel has a lift and features 117 suites and 218 apartments. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available.

rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. A balcony is among the standard features of some rooms. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. The kitchenette comes with a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi ensure optimal comfort. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. A waterslide and a refreshing drink at the poolside snack bar offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, tennis, beach volleyball and golf are available. Water sports available at the hotel include water skiing, windsurfing, jet skiing, banana boat rides, canoeing and snorkelling. Sport and leisure facilities at the hotel include a gym, table tennis and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and massage treatments. An entertainment programme and a kids' club are also options for entertainment.

meals

The dining area includes a restaurant (with high chairs) and a bar. Catering options include half board and all-inclusive. Breakfast, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Al Hamra Residence

Facilities
- -
  Conference Room
- -
  Elevator/ Lift
Meals
- -
  Restaurant

Location

Around this property:

Beach

100 m

Centre

25000 m

Airport

33000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

2011

Very Good

772

Average

334

Poor

144

Terrible

168

Recent Reviews: 3429

User:Georges D
Trip type: Family
?perfect
Invalid Date
A warm welcome, every timeOur experience at Al Hamra Residence has been wonderful. Safwat, the front desk manager, is professional and always ready to help. Andra, our guest service agent, is kind and attentive. A special thank you to Rihab, the guest relations officer, whose genuine care and thoughtfulness make us feel truly valued. She is the heart of the hospitality here.The food is fresh, flavorful, and consistently good.Thank you to the whole team!
User:Olga V
Trip type: Family
Perfect
Invalid Date
Especially thanks for everything especially thanks to reception manager safwatAnd all the people in reception team Rihab Evelyn
User:? ?
Trip type: Family
Perfect??????
Invalid Date
Special thank to Safwat Rihab Aung Andrea Samitha. We are very happy during our stay at All Hamra Residence.
User:?????? ?
Trip type: Family
Perfect
Invalid Date
We are very happy during our stay at AL HAMRA Residence. We would like to say thank you to Mr. Safwat Ms. Rihab Ms. Andrea and Mr. Aung.
User:Trail40601691475
Trip type: Solo travel
Bad service
Invalid Date
I booked a room for an entire month, but after staying for only three days, the hotel wanted to move me to an inferior room while claiming that it was an “upgrade.”The way this situation was handled was extremely unprofessional. It felt as though the hotel wanted to free up my original room during the peak season to sell it to another customer, despite the fact that I had already booked and paid for it.What made the experience even worse was that the staff presented the room change as mandatory, without properly considering my booking or giving me a reasonable explanation.I find this kind of business practice unacceptable. Once a customer has made a confirmed booking, the hotel should respect that commitment rather than pressure the customer into accepting a room that is clearly of a lower standard.Very disappointing experience. The hotel seriously needs to improve its professionalism, transparency, and customer service.