DoubleTree by Hilton Resort & Spa Marjan Island

Recent Reviews: 14043

• User:Simon A

  Trip type: Couples

  Simon and sandra

  Invalid Date

  Our 5th time...gets better each time. Mike mulo lifeguard great guy. Anjezi waitress lovely girl seen her the last couple of years. Well worth a visit. Love from sandra and Simon.

• User:Thomas D

  Trip type: Couples

  RETURN TRIP,LET DOWN BY POOR ENTERTAINMENT.

  Invalid Date

  After spending Xmas 2025 at the double tree we had no other thoughts than return in September for a 2 week vacation. Firstly when we arrived it was in the early morning of my wife’s birthday we literally just had our cases delivered when 2 porters came to our room delivering a bottle of champagne in an ice bucket with an arrangement of fruits and treats which was specifically arranged by DEV, the manager at the Vespa restaurant so a massive thanks to him. The room itself was as expected spotlessly clean just a small detail about some loose fittings in the bathroom and some moulding around the shower area but nothing that would cause harm. Breakfast, Lunch & Dinner always had a large array of foods all freshly made, sadly the cueing system at times was hectic. We choose to sit at the adults section which at times was sadly understaffed. Tables wouldn’t be cleared for up to 15 minutes but this was in no way the staffs fault as most of them were cleaning and delivering food/drinks constantly. The beach was just blissful, plenty of parasols and sunloungers the water is just amazingly warm and clear. It does get deep after a short walk but there’s no current and only small ripples from passing boats and jet skis. The guys at the beach bar were simply nothing short of magnificent. After day 1 they knew exactly what you wanted and nothing was ever a bother for them. Biggest credit must go to Taranga and Martin who are such warm and welcoming individuals they really do go that extra mile to keep you refreshed and in holiday mode so please let these members of staff know how much they were appreciated. Sadly the downside of our trip was the Lack of Entertainment. Showtime in the main hall started at 6pm which is exactly the time dinner starts so it’s either skip dinner to get a seat or stand for the night’s entertainment. Nothing against families being at the hotel but the amount of seats taken up with children sitting or sleeping on sofas is ridiculous, There are places for children throughout the hotel so this section should be Adults Only. Last year at the Anchor Bar there was entertainment every night and the place was extremely vibrant and busy so when we arrived and found that last years 2 piece band weren’t there we thought ok there must be a replacement. Most nights there was a female dj (Russian) who simply played non stop bang bang tunes with no interaction with holidaymakers. We later found out the dj was the same girl from last year who played on the beach during the day. Nights advertised as Karaoke was a complete farce. 40 minutes 6 singers and the night was over. Bingo was nothing more than one ticket per person and a cocktail stick to punch out the number. Sadly most of the nights were heavily influenced for the Russian guests. The band last year made our holiday we couldn’t wait to go to the anchor after dinner for a great night’s entertainment. It’s extremely sad that adults on holiday have to sit and watch football on multiple televisions when there’s an empty stage that just needs decent entertainment. All in all it was still a great relaxing holiday but maybe it’s time to start looking elsewhere for hotels in Ras Al Khaimah. In all honesty it’s a 4 star from us.

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• User:Bargainlo

  Trip type: Couples

  All Inclusive doesn’t mean ALL inclusive,

  Invalid Date

  Positives first. Hotel and gardens were spotless and staff very helpful, polite and very hard working. Beach was nice, sea warm, good beach bar with very hard working staff and great beach dj.Noteable staff that went above and beyond were Zuu (server) Bil-al (pool lifeguard), Maria ( Customer Service Supervisor), table staff in the hotel restaurant adult only section, to name a few (sorry but there were more but I can’t remember the names)Negatives, where to start!Our room was very dated, bed uncomfortable, heard the springs in mattress every time you moved.Shower over bath but I cannot call it a shower it was more for rinsing your hair, very poor.In the main restaurant the food was Luke warm, never hot. Very repetitive, and was very much like a free for all. There was a small adult only section, which ideally should be relocated into the far side of the restaurant where it would have its own eating options/ serving areas which are already in place.All inclusive -It was not very clear what was and was not included and it also didn’t start while 12 midday (basic all inclusive). You couldn’t get alcohol ( no big deal) or even a soda (fizzy drinks) before 12 midday, so you were limited to water, fruit juice or tea and coffee and you get 25% discount in the other on-site restaurants.Ultra All inclusive was better lagers, (becks and lowenbrau were basic), named spirits, better choice of cocktails and wines that were all available 24HR a day, stocked mini bar in the room along with snacks, and free meals in the restaurants for an extra 270aed per person per day.Smoking was allowed wherever inside and out, - there should be designated smoking/vaping areas!A lot of Russians stay at this hotel and while not wanting to tar everyone with the same brush, most were very rude, obnoxious and abrupt, would go straight to the front of the queue to get served -ignoring anyone else that was queueing, and they treated staff and other guests as second class citizens, ignored signage that was in multiple areas and thought they could do as they wanted!!!In short, a nice, clean hotel, that needs a refurb in the rooms, a better all inclusive system ( I naively thought all inclusive meant ALL inclusive unless you wanted a better brand of spirits), and better Russian customers!!!!!!!

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• User:Anon G

  Trip type: Family

  Avoid, would not recommend.

  Invalid Date

• User:Mewelo L

  Trip type: Couples

  Stay

  Invalid Date

  A memorable stay with exceptional hospitality. Special thanks to Lovi, Vipin, and Ashna for their thoughtful and attentive service. ??they made our stay truly memorable. We appreciate your wonderful hospitality and would be happy to return again sooner ?? Pieter Van Beugen, General Manager at DoubleTree by Hilton Resort & Spa Marjan Island, responded to this review Dear mewelol,Thank you for sharing your wonderful feedback with us.We are delighted to know that you had a memorable stay and experienced the exceptional hospitality we always strive to provide. Your special recognition of Lovi, Vipin, and Ashna is truly appreciated, and we will be pleased to share your kind words with them.It is wonderful to hear that their thoughtful and attentive service made your stay even more memorable.Thank you once again for choosing to stay with us. We look forward to welcoming you back very soon for another enjoyable experience.With kind regards,Pieter Van BeugenGeneral Manager

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