The President Hotel

Recent Reviews: 6390

• User:L4694LUdaveb

  Trip type: Couples

  Acceptable

  Invalid Date

  Booked through theatre breaks. Great location. Lobby very nice and welcoming. Room is basic. No double beds available for our stay no air con on a very hot June day. Expensive breakfast. Noisy neighbours. Their wardrobe door (which they kept opening multiple times in the night and day …. Why????) kept banging against the adjoining wall and created a frustrating and disturbing knock. Decor and facilities all good Ok for short stay but lacking some facilities Hotel Manager, Owner at President Hotel, responded to this review Dear Guest,Thank you for taking the time to write this review.We're glad you found our lobby welcoming and appreciated our facilities.That said, we regret any discomfort caused. Our 24/7 reception team is always ready to help resolve issues like room temperature or noise concerns during your stay.Finally, our location near Russell Square station offers swift access to London's theatres and museums through excellent transport links.We look forward to the pleasure of seeing you again in the future. Kind regards,Hugo Stevenson, General Manager

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• User:Chris C

  Trip type: Couples

  Clean and well maintained hotel.

  Invalid Date

  My wife and I stayed at the President Hotel a few days ago, we found the hotel was very clean and the rooms look like they have been upgraded and refurbished recently, the breakfast was great, our only drawback was the room did not have AC, and the windows would only open a couple of inches. Hotel Manager, Owner at President Hotel, responded to this review Dear Chris,We thank you for taking the time to provide us with your feedback.We’re glad you found your room comfortable and enjoyed the recent upgrades. Our team takes pride in maintaining high standards throughout the hotel.However, we regret any discomfort caused by the room’s ventilation. Our reception team is available 24/7 to assist with such matters.We’re delighted you appreciated our breakfast buffet, a great start to exploring central London.We hope to welcome you back. Best wishes,Hugo Stevenson, General Manager

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• User:ChrisN_543

  Trip type: Family

  Lovely

  Invalid Date

  Stayed at the Presidents Hotel for a weekend with my daughter on a Harry Potter weekend in London.The hotel was lovely, nice and clean and superb location from King's Cross and centre of London. When we checked in we where told we had been chosen as guest of the day and was awarded complimentary breakfast for the 2 days we stayed, which started our weekend off great!The breakfast was lovey, lots to choose from on the buffet.Achhung at the front desk was really helpful, I had some trouble paying for the room (I used the wrong card). Achung was very patience and understanding whilst I sorted the correct payment out and he immediately refunded the amount taken from the wrong card.Will be definitely returning to this Hotel when visiting London again. Only negative thing was the scaffolding and netting that was limiting the view out to the park, but this was unavoidable and necessary to update the front of the hotel, so completely understandable.Thank you President Hotel for making mine and my daughters visit to London a very memorable and enjoyable experience. Hotel Manager, Owner at President Hotel, responded to this review Dear Chris,Thank you for positively reviewing your visit.We're delighted your Harry Potter weekend started so well with our breakfast offering and smooth check-in experience. Achhung at the front desk was pleased to assist with the payment hiccup.That said, we regret the scaffolding affected your stay. Our team works hard to maintain both comfort and safety during renovations.Our central location near King's Cross truly helps guests maximise their London adventures. We're proud our Moonraker mattresses and straightforward service contributed to such a memorable stay for you and your daughter.We hope to welcome you back in the future.Best wishes,Hugo Stevenson, General Manager

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• User:Alexander I

  Trip type: Solo travel

  Super friendly

  Invalid Date

  Lovely and easy check-in with Patricia and a lovely stay. Hotel Manager, Owner at President Hotel, responded to this review Dear Alexander,Thank you for this high rating.We’re so pleased your experience matched our aim of combining practical comfort with warm service. Patricia and the team work hard to ensure every guest feels welcomed from the moment they arrive.Next time, why not try our Fairtrade Puro coffee in the Atrium Bar after a day discovering the British Museum nearby? With our 24/7 reception always ready to assist, we’re here to keep your city stays straightforward.We look forward to welcoming you back. Best wishes,Hugo Stevenson, General Manager

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• User:Nkechi I

  Trip type: Business

  I appreciate

  Invalid Date

  Edison was very helpful and professional with supporting check-in and required information. Super well done Hotel Manager, Owner at President Hotel, responded to this review Dear Nkechi, Please accept our sincere thanks for this glowing review.We’re delighted our team could make your check-in smooth and straightforward. It’s great to hear you felt well supported from the moment you arrived, our reception staff always aim to combine efficiency with genuine care.Thank you for recognising our commitment to reliable service in the heart of London.It would be our pleasure to have you return on another occasion. Very best wishes,Hugo Stevenson, General Manager

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